AAX Customer care Contacts

AAX is a digital asset exchange developed in collaboration with the London Stock Exchange Groups.

How to Contact AAX Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: N/A
Website: https://www.aax.com/en-US/

Submit a request

AAX Exchange registered office address

Malta, Illinois, United States.

About AAX Exchange

Founded: 2018

Type of business: Digital Asset Exchange

AAX is the world’s first digital asset exchange to be powered by LSEG Technology. Offering OTC, spot, and futures trading enable highly secure, deeply liquid, and ultra-low latency trading across a wide range of carefully selected cryptocurrencies and digital assets.

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AAX Features

Top Performance for Fast Trading

Using LSEG Technology, AAX is able to match orders with ultra-low latency for the ultimate trading experience.

Buy Crypto

High Security for Your Assets

AAX is CCSS-compliant ensuring the safety of funds and client data.

Deep Liquidity & Tight Spread

Trade futures with leverage with maximum efficiency and minimal slippage.

24/7 Service

99.999% uptime and 24/7 customer service available.

Easy to Use

A wide range of order systems and trading tools for risk management is at your disposal.

Trade Anywhere

AAX is available on the website, mobile app, API, and FIX.

Click here to know the Trading Fees

Top 25 Traders of Cryptocurrencies in AAX Exchange

Ethereum Compound XRP Zilliqa 0x
Bitcoin AAX Token Aave OMG Network Bitcoin SV
Ethereum Classic Kyber Network Crystal Legacy EOS Qtum Zcash
Chainlink Basic Attention Token Litecoin Dock TRON
Bitcoin Cash Bancor Neo Stellar Celsius

Click here to know more coins

Download AAX Exchange app

AAX Exchange on Google play

AAX app on Apple App Store


1. What is the minimum deposit amount of coins on AAX?

2. Is KYC verification required for a withdrawal?

  • Withdrawal refers to referring your digital currency assets to other addresses (such as wallets, exchanges). If KYC Level 1 verification is not performed, the withdrawal limit within 24 hours is 2 BTC; after KYC Level 1 verification is completed, the withdrawal limit within 24 hours is 100 BTC. For the safety of your account and assets, it is recommended that you complete the KYC Level 1 verification as soon as possible.

3. What to do if withdrawing to the wrong address?

  • AAΧ is unable to trace or return any payment that had gone through but to a wrong address, please try to contact the recipient with other measures.

4. What should I do if I fail to receive the digital currency recharge transfer from other platforms to AAX?

  • Since digital currency recharge requires block confirmation, please wait patiently. If the block is confirmed and still hasn’t arrived for a long time, please contact AAX online customer service.

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