Aircel Gurugram customer service Phone / Email

Aircel Ltd. was an Indian mobile network operator headquartered in Mumbai that offered voice and 2G and 3G data services.

How to Contact Aircel Gurugram Customer Support/Phone Number?

Customer Care phone: 9802012345, 9716012345, 121
Email: [email protected]

Aircel Gurugram office address

Gurugram, India.

About Aircel

Founder: Chinnakannan Sivasankaran

Founded: 1999

Parent organizations: Apollo Hospitals, Maxis Communications Berhad

Aircel is one of India’s leading innovative mobile service providers with a subscriber base of 87.7 million. Aircel as an operator has a presence across 22 circles The company offers Voice, Data, and Value Added services for both pre-paid and post-paid customers.

Aircel offers 3G data in 13 states (Andhra Pradesh, Karnataka, Tamil Nadu, Kolkata, Kerala, Punjab, Uttar Pradesh (East), West Bengal, Jammu & Kashmir, Bihar, Orissa, Assam, and North East) and Aircel’s 3G rollout has been the fastest rollout ever in the Indian Telecom Space. It continues to provide seamless internet access solutions to facilitate data-intensive live streaming applications across circles to its subscribers.

Aircel Services


A prepaid mobile device is a mobile device such as a phone for which credit is purchased in advance of service use.

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The postpaid mobile phone is a mobile phone for which service is provided by a prior arrangement with a mobile network operator.

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Contact Aircel support on Social Media (click on the icons)

Aircel Overview

  • Aircel is a Telecommunication Network
  • It was founded by Chinnakannan Sivasankaran and commenced operations in Tamil Nadu in 1999.


1. How to apply for a new Pre Paid connection?

  • Please visit your nearest Aircel Retailer / Aircel Store along with your Proof of Identity, Proof of Address, and the latest passport size photograph. Our point of Sale will ask you to fill a `Customer Engagement Form’ & submit it along with the above-mentioned documents, also you will be required to pay for the Prepaid Welcome Kit ( As per prevailing offer/plan).

2. Why is my SIM card blocked?

  • Reason: Damaged, Broken, wrong PUK entered thrice

3. How do I check my balance?

  • To check the balance and validity of your Aircel Prepaid connection, kindly dial 123 or send BAL to 121.

3. Can I block my phone if SIM is lost? 

  • Yes, in case you’ve lost your phone you can block the SIM card by calling 121 and informing our Customer Care Officer.

4. Will I be able to use MMS also?

  • To start using MMS, kindly send SMS Start MMS to 121. To download the settings for MMS, kindly send MMS to 121. In case your handset does not support OTA settings, kindly call 121 and speak to our Customer Care Officer.

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