Alibaba China Customer Care Phone Number, Address, Email, How to Order a Product?

Alibaba China

Alibaba China Customer Care Phone Number, Address, Email, Hours, Website, Category, Order a Product, Login Details, App and Social Media

Alibaba China is a Chinese multinational conglomerate specializing in e-commerce, retail, internet, and technology. It is known for its online marketplace,, and its cloud computing platform, Alibaba Cloud.

How to Contact Alibaba China Customer Support/Phone Number?

Customer Care phone: +91 22 4233 5233
Email: N/A

Alibaba Registered Office Address

Head Quarters: Hangzhou, China.

Address: 969 West Wen Yi Road, Yuhang District, Hangzhou, China.

About Alibaba


Founded: 4 April 1999

Founders: Jack Ma, Eddie Wu, Joseph C. Tsai, Zhang Ying

Alibaba Group is a multinational conglomerate based in China, founded by Jack Ma in 1999. It is known for its e-commerce platforms, including and Taobao, and has expanded into various other sectors, such as cloud computing and digital entertainment. Alibaba is one of the world’s largest and most influential technology companies.


Alibaba Categories

  • Home Decor
  • Industrial
  • Health & Personal Care
  • Fashion & Beauty
  • Sports & Entertainment
  • Tools & Home Improvement
  • Raw Materials
  • Maintenance, Repair & Operations

How to Order & Buy an Online Product in Alibaba?

  1. Visit
  2. Choose a Category
  3. Select a Product and Color
  4. Click Add to Cart
  5. Enter Your Personal Information (Name, Phone Number, Email)
  6. Select the Payment Option
  7. Click Buy Now

Alibaba Trade Assurance

  • Safe and easy payments
  • Money-back policy
  • On-time shipping
  • After-sales protections
  • Product monitoring services

Alibaba Check Order Status

Alibaba Refunds

  • Alibaba offers a refund policy that varies depending on the specific product and seller.
  • A Customers can request refunds for unsatisfactory or damaged items within a specified timeframe, and the resolution process is generally handled through the platform’s dispute resolution system.

Alibaba Login

Alibaba Login

Jobs / Careers at Alibaba, China

Click here to view the job vacancies at Alibaba, China.

Contact Alibaba on Social Media


Download Alibaba app from Google Play Store, Android / Apple Play store, ios – B2B marketplace App on Google Play Store B2B Trade App on Apple Play Store


1. Is Alibaba products cheap?

  • The products sold on Alibaba are often cheaper than those sold on other e-commerce platforms because they are made in bulk and sold directly by the manufacturer or wholesaler, rather than through a retailer.

2. Is Alibaba 100% safe?

  • Alibaba itself is a reputable and established e-commerce platform, but the safety of transactions on the platform depends on the reliability and trustworthiness of individual sellers. Buyers should exercise caution, use secure payment methods, and verify the credibility of sellers to minimize risks.

3. Is Alibaba free for buyers?

  • Yes, Alibaba is generally free for buyers to use. Buyers can browse listings, make inquiries, and negotiate with sellers without incurring fees for using the platform.

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