Axs customer Care Phone / Email

Axs (axs.ae) is a smart integrated business service platform, launched by TECOM Group, in collaboration with the Dubai Development Authority, providing over 200 government and corporate services to partners across TECOM Group’s business communities.

How to Contact Axs Customer Support/Phone Number?

Customer Care phone: +800 4 AXS(297)
Email: [email protected]
Website: www.axs.ae

Axs registered office address

Dubai Knowledge Park, Block 8, Ground Floor, Dubai, UAE

Axs Overview

  • Axs (www.axs.ae) is a smart integrated business service platform, launched by TECOM Group, in collaboration with the Dubai Development Authority, providing over 200 government and corporate services to partners across TECOM Group’s business communities.

Contact Axs support on Social Media (click on the icons)

   

About Axs

Government Service
Axs delivers smart simplified services for all employees and students sponsored by Tecom, addressing their daily requirements, with instant online access to all government and visa services.

Corporate Service
Company establishment related services, all NOC’s and permits, and amendments to your existing organization structure can now be handled in a more efficient and effective way.

FAQs

1. How do I register for the axs services?
  • The business partner will be provided with the user credentials to the ‘Manager in charge’ upon signing the lease agreement.
2. How do I update the “Manager in charge” details?
  • You simply need to access this link to update/correct the Manager in charge’s details and submit the original signed ‘correction form’ to axs counter.
3. How can I create sub-user account and how many am I allowed?

To create a sub-user you need to first “log-in” and then go to “My Profile” and assign the sub-user role and click “save”. Please note below the sub-user entitlements:

  1. Business center clients are entitled to 1 user.
  2. Commercial offices up to 1,000 sq. ft.to 2 users.
  3. Between 1001 sq. ft. up to 8,000 sq. ft. to 3 users.
  4. Above 8,001 sq. ft. 4 users are designated.
4. Is there any browser limitation in accessing www.axs.ae?
  • No, axs application is compatible for all browsers. Please refer to this guideline.
5. I need to reset my password, how can I do that?
  • Admin account password can be reset by calling axs helpline at 800 4297. For sub-users, the admin user can reset their password.
6. As a registered company, how can I request a training for the axs Service?
7. Can I modify/cancel a request raised through the Online Service?
  • Yes, you can modify/cancel an online request before payment completion.

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