BankCEX is a cryptocurrency exchange and platform focused on driving mass adoption.
How to Contact BankCEX Exchange Customer Support/Phone Number?
Customer Care phone: N/A
Email: [email protected]
BankCEX registered office address
Arizona City, United States.
About BankCEX Exchange
Founder: Gerard Dache I
BankCEX is a cryptocurrency exchange and platform focused on driving mass adoption, the end-user experience, and regulatory compliance. Their mission is to bring opportunity to the masses and drive universal continuity across society through the implementation of blockchain technologies. The BankCEX Platform is built for novice and professional market participants alike delivered through a seamless front-end experience and customizable interface.
Multi-tier & multi-cluster system architecture
Click here to know the Basic Exchanges
Abundant resources and partners
All Devices Covered
Support Web, Android, Html5, PC
BTC, ETH, LTC, BANK
Click here to know the Trading Fees
The underlying BankCEX platform has been deployed on 30+ exchanges already. It supports all devices and multiple languages, offering a seamless user experience.
They have solid relationships with industry leaders, simply look at the list of investors and advisors who are willing to stand behind our platform.
Top 25 Traders of Cryptocurrencies in BankCEX Exchange
|Bitcoin||Kyber Network Crystal Legacy||Bitcoin Cash||Ontology||DEVA TOKEN|
|BigBoys Industry||Bitcoin Gold||Neo||Bankcoin||Newsolution|
Download BankCEX Exchange app
BankCEX Exchange on Google play
BankCEX app on Apple App Store
1. How to use Stop-Limit Function?
2. How to handle stolen funds transferred to BankCEX?
- The victim must go through KYC verification on Bankcex.com.
- The victim must submit a support request on [email protected], providing the following details:
- A detailed description of how the hack happened
- Detailed (clickable) blockchain links of all transactions involved
- A signed NDA or a statement agreeing to obey non-disclosure standards from BankCEX.
- If Bankcex thinks there is reasonable evidence that the funds are stolen, BankCEX may lock the funds temporarily.
- The victim must provide a police report within 24 hours of filing the support request. From there, BankCEX will work directly with law enforcement to handle the processing of the funds.
3. Deposited wrong coins?
If you sent the wrong coins to your Bankcex coin address:
- Bankcex generally does not offer a token/coin recovery service.
- If you have suffered a significant loss as a result of incorrectly deposited tokens/coins, Bankcex may, solely at our discretion, assist you in recovering your tokens/coins. This process is extremely complicated and may result in significant costs, time, and risk.
- If you wish to request Bankcex to recover your coins, please provide your Bankcex account email, coin name, address, amount, txid(Critical), transaction screenshot. Bankcex team will judge whether or not to rescue the wrong coins.
- If it was possible to recover your coins, we may need to install or upgrade the wallet software, export/ import private keys, etc. These operations can only be conducted by authorized staff under careful security audit. Please be patient as it may cost over 1 month to ensure the wrong coins.
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One thought on “BankCEX Customer care Contacts”
I can’t withdraw how plz help me…