BDO Unibank customer service Phone / Email

BDO Unibank, Inc., commonly known as Banco de Oro, is a Philippine banking company based in Makati.

How to Contact BDO Unibank Customer Support/Phone Number?

Customer Care phone: +63 2 631-8000, +63 2 840-7000, 1800-10-631-8000
Email: [email protected]

BDO Unibank office address

BDO Unibank, 7899 Makati Avenue, Makati City 0726, Philippines, Asia.

About BDO Unibank

Founded: 1976

Number of employees: 38,510 (2019)

Number of locations: 1,434 branches (2016)

BDO is a full-service universal bank in the Philippines. It provides a complete array of industry-leading products and services including Lending (corporate and consumer), Deposit-taking, Foreign Exchange, Brokering, Trust and Investments, Credit Cards, Corporate Cash Management, and Remittances in the Philippines.

Click here to find Branches and ATM Locators

Online Banking

Online banking, also known as internet banking or web banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution’s website.

Click here to Log in

BDO Unibank Services

Personal Account

  1. A personal account is an account for use by an individual for that person’s own needs.
  2. It is a relative term to differentiate them from those accounts for business or corporate use.

Click here to open a Personal account

Business Account

  1. A business account is used by sole traders or commercial business owners to manage money acquired through the company.

Click here to open a Business account

Contact BDO Unibank support on Social Media (click on the icons)

Download the BDO Unibank app

BDO Unibank App on Google play

BDO Unibank App on Apple App Store

BDO Unibank Overview

  • It provides banking services.
  • The Bank offers saving accounts, investments, loans, credit and debit cards, remittances, insurance.


1. What should I do if my approval code has expired?

  • For security purposes, your approval code is valid for only three days. If your approval code has expired, simply delete your previous request and process it again.

2. How many challenge questions can I have?

  • You can nominate up to five (5) challenge questions with a minimum of three (3) challenge questions.

3. How do I update my mobile number?

  • To update your mobile number, please call BDO Customer Contact Center.

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