Bitay Customer care Contacts

Turkey’s Most Trusted Crypto Currency Exchange.

How to Contact Bitay Exchange Customer Support/Phone Number?

Customer Care phone: +90 (850) 466 66 00
Email: [email protected]

Bitay Exchange registered office address

Esentepe Mahallesi Buyukdere Caddesi No: 113, Sisli / Istanbul, Turkey.

About Bitay Exchange

Founded: 2018

Company: Crypto Exchange

Bitay Technology, Turkey’s most sophisticated advanced trade system for making purchases and sales of digital currency exchange market offering both web and mobile applications. In addition, it provides a digital money payment system in our member merchants that are contracted with inexpensive and instant money transfers based on the financial technology of the future.

Global Exchange also with the partnership agreements they made with the most product variety largest company in Turkey with a market volume and depth.

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Maker and Taker

  1. Maker Orders It is applied when you make orders by entering orders at the price you set.
  2. Taker Orders It is applied to orders when you make a direct purchase or sale at the market price.
  3. Maker and Taker fee may differ for all membership holders

Click here to know the Maker and Taker Fees 

Software Security

Their platform has been developed as a Research and Development Project at Yıldız Technical University Technopark. During the whole development process, presentations were made to the academic board of the university and progressed scientifically. From the emergence of the algorithm to programming, the entire development process is based on software security.

Click here to know the Market Rates

For example, crypto-money exchanges generally buy crypto-deposit and withdrawal services from their 3rd party customers instead of developing them. Users still use the stock market site with their own accounts to keep their assets, withdraw or deposit, but in the background, crypto-money is actually located in the 3rd company, and deposit and withdrawal transactions are made through this company. This poses a huge security risk. In order to prevent these and similar risks, the technology from our trading platform to wallets has been developed within the company in a 100% secure manner. No 3rd party software has been used in case of a security risk.

Buy Bitcoin Now

Top 40 Traders of Cryptocurrencies in Bitay Exchange

Bitcoin Celer Network Huobi Token Storj
Ethereum Classic Chiliz Civic Enjin Coin
Ethereum Swipe Polygon ARPA Chain
XRP Stellar Bitcoin Cash Bitcoin SV
Tether EDUCare Compound Ren
Dogecoin Holo OMG Network TRON
Litecoin BitTorrent Cardano Waltonchain
Chainlink Tezos Decentraland Status
Waves Basic Attention Token FTX Token Egretia
Zcash 0x Dash BitKan

Click here to know more coins

Download Bitay Exchange app

Bitay Exchange on Google play

Bitay app on Apple App Store


1. How do I Log in?

  • When you open the Bitay application, we click the log in panel on the login screen. We enter the E-mail and Password you use for your Bitay account and click the LOGIN button.
  • You have successfully logged into your Bitay account!

2. Who can create an account?

The need to meet the following conditions to open an account.

  • Real People,
  • TC Citizen or Resident Foreign Nationals in Turkey Persons (Foreign Identification Number ones)
  • those who have turned 18, who have submitted the necessary information and documents in accordance with the Principle of Knowing the Client, and those who comply with the Money Laundering and Anti-Terror Financing Regulations.

3. How can I use a basic exchange?

  • After opening the application tap on “Trade” from the bottom section, the Basic trading interface will be displayed immediately. Select the currency parity you want to trade your cryptocurrencies in, from the upper side of the screen (TRY, USDT). Then select the cryptocurrency that you want to trade.
  • After selecting the cryptocurrency, a chart of the pair you selected will appear on the screen showing the last 24 hours’ exchange rate. You can enter the amount you want to buy or sell in the scion under the chart and perform the transaction by tapping on buy or sell.

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