BitForex Customer Care Contacts

Bitforex is a leading cryptocurrency trading platform

How to Contact BitForex Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]

BitForex registered office address

Hong Kong, Hong Kong 000, HK

About BitForex Exchange

Founded: 2017

CEO: Jason Luo

BitForex is the world’s leading digital asset trading platform dedicated to providing users with safe, professional, and convenient digital currency trading services. BitForex effectively operates taking into consideration its user’s best interests using its profound knowledge of the Blockchain industry to select high-quality currencies for global users, leading the trend of Blockchain technology. The company is headquartered in Hong Kong, registered in the Republic of Seychelles, and has independent operating teams in Germany, Estonia, Singapore, Malaysia, the Philippines, and more. It currently serves users in more than 200 countries!

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  • Penetration testing report provided by hackenproof annually.


  • A significant portion of digital assets in a cold wallet.


  • 24/7 online customer service.


  • BitForex provides safe and asset security management solutions to all of our users.


  • With the high-performance matching engine, BitForex is capable of processing 1,600,000 orders per second.


  • Over 300+ trading pairs on spot trading, other services like margin trading, derivatives, and more are all available.

Click here to know the Deposit and Withdrawl Fee


Buy Bitcoin Here

Top 75 Traders of Cryptocurrencies in BitForex Exchange

Ethereum Qtum BitForex Token
Bitcoin HOQU DWS
Bitcoin Cash Neo Poseidon Network
Dogecoin #MetaHash Mars Network
Polygon Elamachain ROOBEE
XRP Wise Huobi Token
Filecoin Zcash GeoDB
Cardano MobileGo SHIBA INU
EOS Homeros OriginTrail
Polkadot Bintex Futures Sologenic
Chainlink Cosmos TokenPay
Stellar Ubex TNC Coin
Bitcoin SV Elysian Brazilian Digital Token
Binance Coin Ravencoin Digital Gold
Tokenlon Network Token DAV Coin Humaniq
Culture Ticket Chain Omnitude Bispex
1inch TomoChain EtherBone
Yobit Token Beam Blue Whale EXchange
Litecoin Dash Pawtocol
Paypolitan Token Insureum Revain
TRON BitTorrent Renewable Electronic Energy Coin
Evedo GAPS Crypto Price Index
ABBC Coin Tezos Mining Core Coin
Grin Abyss Darwinia Network
ECOMI Endor Protocol yTSLA Finance

Click here to know more coins

Download BitForex app

BitForex app on Google play


1.Can I cancel the submitted withdrawal request?

  • Once you submit your application, your assets will be frozen and your application cannot be canceled.

2. How long will it take for the assets to be credited?

  • After you submit the withdrawal request, we will review it as soon as possible. Usually, we will transfer your assets in 2 hours. But the specific arriving time will also be affected by the rules of the platform you are transferring to. Also, if the blockchain network is having congestion, the time of withdrawal will be prolonged.

3. How often will we handle the transactions?

  • Our staff members provide service for you 24-hour around. Usually, we will deal with your withdraw request in two hours. Please wait patiently.

4. How to deposit digital assets?

  • Click “My Assets” in “Asset Management”. For detailed steps, go to Deposit.

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