Bithesap Customer Care Contacts

Bithesap is a cryptocurrency exchange where you can trade Bitcoin and Altcoins in the easiest and most reliable way.

How to Contact Bithesap Exchange Customer Support/Phone Number?

Customer Care phone: N/A

Bithesap registered office address

Esentepe Mahallesi Talat Pasa Caddesi No: 5/1, Istanbul, Sisli 34000, TR

About Bithesap Exchange

Founded: 2017

Founder: Ersin Gencturk

Bithesap is the easiest and safest cryptocurrency exchange in Turkey. As a free member of Bithesap, you can open a Bitcoin account and easily buy Bitcoin and altcoins with Turkish lira. In Bitcoin price increases, you can earn money by selling your Bitcoin-denominated crypto money on Bicalculus. You can open a Bitcoin account as a free member of Bithesap, the stock market platform where you can buy in the easiest and safest way in Turkey, and you can easily buy Bitcoin with Turkish lira. You can earn money by selling your Bitcoin-denominated crypto money on Bithesap in case of Bitcoin price increases.

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High Security

  • The most advanced security features and protection. Cold storage offline storage of digital assets.

Quick Action

  • Turkey’s fastest bitcoin and altcoin platform. Fastest Buy/Sell Order Transmission

24/7 Investment

  • Uninterrupted service and high availability. Uninterrupted service in fast price movements

Quick Support

  • Quick response to your problems and needs. Fast Identity Confirmation and money transfers

Affordable Prices

  • The smoothest pricing and lowest market commission fees

Two-Factor Authentication

  • Your account is safe with SMS verification. Usage with Google Authenticator

Click here to know the Trading commission Fees

Top 2 Traders of Cryptocurrencies in Bithesap Exchange


Click here to know more coins

Download Bithesap app

Bithesap app on Google play

Bithesap app on Apple App Store


1.How Do I Withdraw Money?

  • Click on the “My Accounts ” section from the Bithesap main menu.
  • Click on the “Withdraw Turkish Lira ” button under your Turkish Lira balance in My Accounts.
  • In the window that opens, enter the iban number of your account that you want to withdraw, then give this account a name so that your account will be saved and you can quickly withdraw to your registered account in your next withdrawals. Finally, write down the amount you want to withdraw.
  • After you have written your information correctly, press the “Withdraw Turkish Lira ” button.
  •  After your transaction is approved, the amount you want to withdraw will be deducted from your Bi account balance and sent to the bank account you specified.

2. What are the Withdrawal Rules?

  • When you give a Turkish Lira withdrawal order, the amount you specify is deducted from your Bi account balance and sent to your bank account.
  • The lower limit for Turkish Lira withdrawals is 50 TL.
  • A transaction fee of 5 TL is charged for Turkish lira withdrawal transactions.
  • You can only withdraw TL to individual accounts opened in your own name.
  • 10 TL transaction fee is deducted from the transactions returned to us due to the withdrawal of Turkish Lira to someone else’s account.

3. What is Market Maker Order?

  • These are orders that are bought or sold to you by another user while you place a Buy or Sell order at a certain price and wait in the order book with the price you request.

4. What is Market Buyer Order?

  • These are the orders that you instantly buy and sell at the price requested by other users (users who have placed a Market Maker Order) who have previously created a Buy or Sell order.

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