Bithumb Customer care Contacts

Bithumb is a Korean company that creates the future of a more convenient and more trustworthy digital finance platform through endless innovation.

How to Contact Bithumb Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]
Bithumb Contact Form

Bitfinex Twitter Contact

Bithumb registered office address

Gangnam17, Yeoksam-ro 7-gil, Gangnam-gu, Seoul, Republic of Korea.

Working hours: 9:30 AM to 6:30 PM (excluding Sat, Sun, and holidays).

About Bithumb Exchange

Founded: 2014

Available in: 151 Countries

Bithumb Global is committed to providing clients with professional, safe, stable, and reliable digital currency transaction services. Since its establishment, it has served millions of users in about 151 countries and regions around the world.

Click here to Log in

Guide for verification (Please read before you submit the documents for verification).

  1. ID card Guidelines for taking a photograph on one’s own holding an ID card
  2. Proof of Residence Guidelines for taking a photograph on Certificate of Residence.

Click here to know the details of the verification

Auto trading Crypto

Enjoy 24/7 automated trading service with one-time offsetting.

Click here to know the exchange details of Bithumb

Bithumb CASH

World’s first multi-purpose cryptocurrency payment platform

Bithumb Cash is the total assets held by Bithumb members. Members can easily perform cryptocurrency transactions, wire transfers between individuals, and online and offline payments using Bithumb Cash. Bithumb Korea has constructed a comprehensive cryptocurrency payment and transfer system based on Bithumb Cash to expand the value of cryptocurrencies that can be used in daily life. Moving forward from Bithumb, the leading global exchange, we are expanding the base of the industry as the pioneer of the cryptocurrency payment market.

Top 100 Traders Cryptocurrencies in Bithumb Global Exchange

XRP MileVerse VeChain The Midas Touch Gold
Bitcoin Linkflow Finance EOS Tezos
Ethereum BitTorrent Xeno Token apM Coin
Litecoin MyNeighborAlice Bitcoin Cash WAX
MAP Protocol Polkadot Ethereum Classic Status
MiL.k WeShow Token Qtum Mirror Protocol
Lambda NEM TRON Aurora
Pundi X[new] OneRoot Network Anchor Neural World Compound
Chainlink Xensor Terra Blocery
Metal UMA Cardano Ontology
Swipe Assemble Protocol Quiztok RAI Finance
Aeternity Orbit Chain DragonVein Precium
AMO Coin Centrality ELYSIA FirmaChain
Serum Decentraland Bitcoin Cash ABC OMG Network
Bitcoin SV Steem Coin Chromia
MovieBloc BORA Orbs Augur
SOMESING Function X Innovation Blockchain Payment Decentralized Vulnerability Platform
Stellar Multi Channel Influencer Creater Cloud Funding Platform THETA QuarkChain
GXChain Enjin Coin CONUN Orchid
MixMarvel Bitcoin Gold TEMCO BOSAGORA
Metadium Electric Vehicle Zone GamerCoin Burger Swap
Observer BioPassport Token Dvision Network
WEMIX Bitcoin Diamond The Sandbox 0x
Theta Fuel Polaris Share ICON

Click here to know more coins.


Download Bithumb app

Bithumb app on Google play

Bithumb on Apple App Store


1. What is the minimum deposit amount?

  • Don´t need to worry about the minimum amount of deposit.
  • You can deposit any coins at any time as needed.

2. How do I deposit a coin and where do I check it?

1) Log in to Bithumb Singapore.

2) Select the [BALANCES] menu on the top of the main page → then click the [Deposit] menu.

3) Look for the cryptocurrency you want to deposit.

4) Copy a wallet address.

5) In order to transfer from the external channels, put that address copied by you in the deposit address section on the Bithumb Singapore.

6) Complete the remittance according to the instruction of the external channel you transfer to.

7) After the remittance, select the [BALANCES HISTORY] under the [BALANCES] menu so that you can move and check the related deposit history.

3. Where is the verification email?

  • Email providers often block an unrecognized IP address to prevent spam.
  • In this case, you should check the spam box of your email to turn it off then you can receive an email normally.

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