BitMart Customer care Contacts

BitMart is the most trusted cryptocurrency trading platform which provides real-time trading services.

How to Contact BitMart Exchange Customer Support/Phone Number?

Customer Care phone: NA
Email: [email protected]

BitMart registered office address

New York.

About BitMart Exchange

Founded: 2017

Founder: Sheldon Xia

BitMart Exchange is a premier global digital asset trading platform, ranking among the top 10 crypto exchanges on CoinMarketCap. Headquartered in the Cayman Islands with branch offices in New York, China, South Korea, and Hong Kong, BitMart currently offers crypto-to-crypto trading for coins and utility tokens only.

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Why choose BitMart?

1. 24/7 Support

Their support team is available 24/7. They are receptive to your needs and are always available to help you out.

2. Secure

The advanced risk control system in the market. Hybrid hot/cold wallet systems and multi-signature technologies. 100% secure for trading and digital asset management.

3. Easy to use

Purchase cryptos with credit/debit cards. 200+ high-quality currencies and 400+ trading pairs available. One-stop platform to initiate your cryptocurrency investment and management.

Institutional Investor

Fenbushi Capital is the first and most active blockchain-focused venture capital firm in Asia. Founded in 2015 by veterans across both blockchain and traditional financial industries, it has to date supported over 60 leading projects across 4 continents leveraging blockchain technology to reshape myriad industries such as

  • Finance
  • Healthcare
  • Supply chain and
  • Consumer goods.

Click here to know the Market Rates

Futures in BitMart Exchange

Buy Cryptocurrency

Start buying crypto on the world’s leading exchange.

Click here to know the Trading fees

Top 100 Traders of Cryptocurrencies in BitMart Exchange

Ethereum Arweave Uniswap Loom Network
XRP Decentraland 0x Enjin Coin
Bitcoin Balancer Cardano TrueUSD
Ethereum Classic UnFederalReserve Reserve Rights Newscrypto
HEX THETA Anchor Protocol Loopring
Dogecoin Apollo Currency Augur Celo
Litecoin Qtum Nexo VeThor Token
Kusama Holo MANTRA DAO Swerve
Binance Coin Polkastarter UMA Akita Inu
Polkadot Stellar Ares Protocol Australian Safe Shepherd
SafeMoon VeChain TRON SHD CASH
Wootrade Mirror Protocol UniLayer BitTorrent
Chainlink Chiliz DigiByte JUST
OKB Gemini Dollar Crust Dogelon Mars
SHIBA INU SushiSwap Theta Fuel Dego Finance
Huobi Token Waves Storj Ren
Bitcoin Cash Basic Attention Token Tokenlon Network Token 1inch
Dash Paxos Standard CPCoin Coin
EOS Filecoin The Sandbox WadzPay Token
Zcash Cosmos Synthetix Zilliqa
Neo Ontology BitMart Token DIA
Bitcoin SV PancakeSwap NULS King Swap USD Coin Moonshot The Graph
Polygon Wrapped NXM Elite Swap Celsius
Compound OMG Network Casper NEM

Click here to know more coins

Download BitMart app

BitMart app on Google play

BitMart app on Apple App Store


1. How to Buy Crypto by Credit/Debit Card and PayPal?

  • Step 1: Log in to your BitMart account and click “Buy Coins”.
  • Step 2: Choose the payment method that fits you. You can buy coins via Credit/Debit Card (most VISA and MasterCard are accepted), Bank Transfer, PayPal and more. Up to 42 fiat currencies including USD, EUR and CAD are supported.

2. What is Simplex Fees & Limits?

  • The simplex fee is 5% per transaction or 10 USD, whichever is higher.
  • Minimum transaction is 50 USD.
  • Daily limit is 20,000 USD per user.
  • Monthly limit is 50,000 USD per user.

3. What are all the Restricted Countries List?

Afghanistan China Congo (Brazzaville) Congo (Kinshasa)
Cuba Democratic People’s Republic of Korea Eritrea Iran
Iraq Ivory Coast Japan Kyrgyzstan
Lebanon Libya South Sudan Sudan

Regarding the USA – we do not support:

  • New York (NY)

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