Bitsdaq Customer care Contacts

The AsiaGlobal Cryptocurrency Exchange Platform.

How to Contact Bitsdaq Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]

Bitsdaq Exchange registered office address

Hong Kong, China.

About Bitsdaq Exchange

Founded: 2019

Founder: Ricky Ng

Bitsdaq is a cryptocurrency trading platform which is founded by a group of experts in different fields of fintech, commercial real estate, and finance industries. It is headquartered in Hong Kong which has managed to establish itself as one of the leading financial centers across entire Asia. is Bittrex’s exchange partner in Singapore, Macau, and Canada.

Together they will provide their customers with fast, reliable, and secure trading services.

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Main Features

  • Shared cryptocurrency market depth with Bittrex to create optimal liquidity
  • Access to all cryptocurrencies on the platforms of Bittrex and Bittrex International, providing a broader market
  • Continuous optimization of KYC and AML procedures
  • A compliant and trustworthy platform with a selection of high-quality projects, bringing opportunities to Asian users in the global market
  • High-quality customer service and education program.

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Bitsdaq Trading Fees

  1. Maker Fee: 0.25%
  2. Taker Fee: 0.25%

Click here to know the Trading Fees

Top 30 Traders of Cryptocurrencies in Bitsdaq Exchange

Bitcoin Decentraland TenX
Ethereum SOLVE Zcash
TrueUSD PumaPay Spendcoin
Litecoin Basic Attention Token IHT Real Estate Protocol
XRP Swipe Refereum
Stellar Status OneRoot Network
Bitcoin Cash Civic Maximine Coin
Neo Hifi Finance XMCT
Bitcoin SV Bitsdaq YGGDRASH
0x FNB Protocol Opennity

Click here to know more coins


1. How to Deposit to Bitsdaq?

To deposit tokens to your Bitsdaq account, please follow these step-by-step guides:

  • Step 1: Log in to your Bitsdaq account
  • Step 2:  Go to Wallets > Choose Currency > Click Deposit
  • Step 3: Copy the deposit address or scan the deposit QR code. Please input this address as the withdrawal address on other exchange or the destination address from the wallet you are sending from.

Take Binance as an example, paste Bitsdaq’s BTC deposit address found above into Binance’s BTC withdrawal address field, along with the withdrawal amount.

To check the status of your deposit, go to Deposit History.

2. How to Withdraw?

To withdraw tokens from your Bitsdaq account, please follow these step-by-step guides:

  • Step 1: Log in to your Bitsdaq account
  • Step 2: Go to Wallets > Choose Currency > Click Withdraw
  • Step 3: Enter withdrawal address and token amount then Click confirm

To check the status of your withdrawal, go to Withdraw History

3. What is the Fee Structure on Bitsdaq?

  • Trading Fees: 0.25%
  • Deposit Fees: Free
  • Withdrawal Fees: Their Withdrawal fees are automatically adjust based on the market status.

4. How to Deposit Special tokens?

  • Special tokens refer to XLM, XRP, etc. You need to enter the deposit address as well as MEMO (other platforms may display as Tag, Remarks, or Labels) when you deposit. Please note that if the MEMO is not fill up, the tokens deposit may be lost.

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