BTC-Alpha Customer Care Contacts

BTC-Alpha is a digital asset trading platform providing advanced financial services to traders worldwide.

How to Contact BTC-Alpha Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]

BTC-Alpha registered office address


About BTC-Alpha Exchange

Founded: 2015

Founder: Vitalii Bodnar

BTC-Alpha platform is a reliable, secure, and stable environment for crypto trading with low commission fees and 24/7 customer support. Their team is focused on providing the best customer experience and ceaseless product improvement and development. There are 98 coins and 188 currency pairs presented on the BTC-Alpha. BTC-Alpha is one of the top world secure crypto exchanges. According to the latest General Exchange Security Rating, provided by ICOrating, BTC-Alpha was ranked #14 out of 221 studied crypto exchanges with an “A” rating.

Click here to Register


Dynamic system of fees

  • Trade with a fee from 0.1%

Security of the highest level

  • BTC-Alpha is TOP-15 most secured exchanges in the world

Fast deposit and withdraw of funds

  • Use the trusted payment systems

Referral program

  • Earn up to 50% of referral commission

Real-time quotes

  • Exchange-traded asset data without delay

Support 24/7

  • 24/7 available support department

Click here to know the Deposit and Withdrawl Fee


Buy Bitcoin Here

Top 20 Traders of Cryptocurrencies in BTC-Alpha Exchange

Ethereum Synthetix
Bitcoin 0x
XRP Dogecoin
ALP Coin Loopring
Litecoin Balancer
Uniswap Ren
Maker Homeros
Aave Jewel Revain
Compound PRIZM

Click here to know more coins

Download BTC-Alpha app

BTC-Alpha app on Google play

BTC-Alpha app on Apple App Store


1. What Is 2FA, How Does It Work, And How To Enable/Disable It?

  • Two-factor authentication (or 2FA) is needed in order to secure your account on the cryptocurrency exchange from hacking. It is a more secure option than just a password that can be guessed, spied, or cracked. 2FA is a double data protection system that requires additional confirmation of your identity in addition to entering a password.

2. How Can A Terminal With Low-Liquid Pairs Help A Trader?

  • In crypto trading, time is money. While waiting for order execution, the currency price may change. Bringing low-liquid pairs to a separate terminal will help a trader to plan his time, build a strategy for working on the exchange and not lose money in the process of waiting.

3. How Does Our System Identify Suspicious Accounts?

  • We use bots that track user activity based on session data, which includes information such as the location, time, duration of the session, and the device from which the user logged into their account. Withdrawals may be blocked until additional user verification at our request for accounts identified by the bot as suspicious ones.

4. What Are The Benefits Of Hedging?

  • The rate of buying or selling an asset is fixed.
  • Insure against revaluation of a currency position.
  • The ability to buy or sell an asset when certain numbers are reached.
  • A more visible position in the future.

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