BTC Trade UA Customer care Contacts

BTC Trade UA is a Ukrainian crypto exchange.

How to Contact BTC Trade UA Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]

BTC Trade UA Exchange registered office address


About BTC Trade UA Exchange

Founded: 2014

Company: Crypto Exchange

BTC Trade UA is a cryptocurrency exchange based in Ukraine. They do not speak Russian or Ukrainian, but from their understanding of the site, it has 23 cryptocurrency trading pairs, more than 60,000 users and they process more than 1,500 transactions every day.

Click here to Log in

To set up you need to take a few simple steps

Step 1

Log in to the site and go to your profile using the link

Step 2

They find in the profile “Connecting API and mobile application” and click on the button “Show”

Step 3

Now you need to enter your secret PIN code.

Step 4

They open the application and on the start page.

Step 5

Scanning authorization keys

Done …

Deposit Methods

At this trading platform, you can deposit through both wire transfer and credit cards.

Issue an invoice for goods and services

  • fill in the data
  • select the currency
  • add a description of the product or service
  • Click on the “Create invoice” button (After creation, the invoice must be sent)

Ability to preview

  1. Click on the “Preview” button
  2. Create an account
  3. Send to mail or phone

Top 12 Traders of Cryptocurrencies in BTC Trade UA Exchange

Ethereum Litecoin
Dogecoin Zcash
Bitcoin NEM
Ethereum Classic Dash
Tether Bitcoin Cash

Click here to know more coins

Download BTC Trade UA Exchange app

BTC Trade UA Exchange on Google play

BTC Trade UA app on Apple App Store


1. Can I change my email or nickname on the exchange and how to do it?

  • Email can be changed in your personal account. User nicknames cannot be changed.

2. How to get identified and why is it needed?

  • To work on the exchange, a standard registration procedure is sufficient. Identification is needed in situations of resolving the consequences of a hacked account or to replenish the balance by bank transfer (see the section “Deposit/withdrawal of UAH”)

3. How long does it take to deposit cryptocurrency?

  • The speed of replenishment of the balance depends on the number of transaction confirmations. This information is indicated in the personal account for each currency.

4. Where can I withdraw cryptocurrency with BTC trade ua?

  • You can withdraw cryptocurrency to wallets or other exchanges. The main thing is to always specify the required data correctly. We are not able to return the funds transferred by mistake.

5. Is it possible to withdraw hryvnia to a dollar card?

  • Not. Payment will not be received. The same applies to cards in other foreign currencies.

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