Changantong Card in Xi’an, China Customer Care Phone number, How to buy, register, top up, Check the balance online?

Changantong Card

Changantong Card China Customer Care Phone number, Address, Email, Opening Hours, Website, Check Balance, Recharge & Refund Details and Social Media

Changantong Card Customer care Phone Number

Chang’antong is Xi’an’s universal electronic toll collection system. Chang’antong was officially launched on December 1, 2009. It is mainly used to replace the original “Xi’an Public Transportation Card” and can be used on public transportation such as buses and subways. It has also gradually expanded to small consumption areas in other industries. Currently, the Chang’an Tong Card can be used at more than 600 sales outlets of 12 retailers, including Postal Convenience Station, Yikang Medicine, and Gudu Breakfast, and can also be used to pay water, gas, and heating bills.

How to Contact Changantong Card in China Customer Support/Phone Number?

Customer Care phone:

Customer service hotline: 029-96123

Business cooperation phone number: 029-81622213

Fax: 029-86365012

Website: https://www.xaykt.com/

Changantong Card registered office address

Head Quarters: Jinye New City Shop, No. 2 Zhuhong Road, Weiyang District, Xi’an City

About the Changantong Card

Changan TongLocation: Xi’an, China
Launched: December 2018

Chang’antong is Xi’an’s universal electronic toll collection system. Chang’antong was officially launched on December 1, 2009. It is mainly used to replace the original “Xi’an Public Transportation Card” and can be used on public transportation such as buses and subways. It has also gradually expanded to small consumption areas in other industries. Currently, the Chang’an Tong Card can be used at more than 600 sales outlets of 12 retailers, including Postal Convenience Station, Yikang Medicine, and Gudu Breakfast, and can also be used to pay water, gas, and heating bills.

Changantong Card

Types of Card

  • Senior Citizen Card
  • Student Card

How to use?

To use, simply

  • Top-up your card
  • Touch on at the start of your journey
  • Touch off at the end.

How to recharge Changantong Card ?

You can recharge Chang’an Tong Card :

  • Chang’an Tong Customer Experience Center
  • Subway self-service machines
  • Agent sales and charging outlets.
  • Self-service mobile phones
  • Bluetooth boxes with NFC functions.

How to get refund from Changantong Card in Xi’an, China?

  1. Visit the above link
  2. Enter Cardholder name, card number and Phone number
  3. Click “Submit”
  4. After registered the staff will contact you within 3 working days

Changantong Card

 

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