Charlie Card in Boston, MA, USA Customer Care Phone number, How to buy, register, top up, Check the balance online?

Charlie Card Boston, USA Customer Care Phone number, Address, Email, Opening Hours, Website, Check Balance, Recharge & Refund Details and Social Media

CharlieCards are reusable cards that can be loaded with cash value or passes to pay bus and subway fares.

How to Contact Charlie Card Customer Support/Phone Number?

Customer Care phone: 1-888-844-0355
Email: [email protected]

Charlie Card Registered Office Address

Head Quarters: Boston, MA, USA.

About Charlie Card

Location: Boston

Currency: United States Dollar

Usage: Massachusetts Bay Transportation Authority

The CharlieCard is a contactless smart card used for fare payment for transportation in the Boston area. It is the primary payment method for the Massachusetts Bay Transportation Authority and several regional public transport systems in the U.S. state of Massachusetts.

Charlie Card USA

Charlie Card Features

  • CharlieTicket is a tappable ticket that can be loaded with subway, bus, Commuter Rail, and ferry tickets or passes
  • mTicket is an Android and iPhone app for Commuter Rail and ferry tickets or passes
  • Cash at onboard fare boxes on buses and trolleys at street-level stops

How to buy a Charlie Card in USA?

  1. Visit
  2. Choose your card type
  3. Select your Zone Pass
  4. View the Shopping Cart
  5. Register your card (optional)
  6. Click Submit

To buy a card through MBTA Fare vending Machine:

  1. Visit nearest vending machine at any MBTA subway station
  2. Tab “Buy Charlie Card” and select “buy transit value”
  3. Click “Confirm”
  4. The Machine dispense your Card and receipt

How to Check Charlie Card Balance in the USA?

  1.  Visit
  2. Mobile App: Download the “MBTA mTicket” mobile app available for iOS and Android devices. Launch the app and log in or create a new account. Once logged in, you should find an option to check your Charlie Card balance within the app.
  3. Vending Machines: Find a ticket vending machine at any MBTA subway station. Insert your Charlie Card into the designated slot on the machine, and it will display your current balance on the screen.
  4. Ticket Booths: Visit a staffed ticket booth or customer service center at a subway station. Present your Charlie Card to the attendant, who can assist you in checking your balance.
  5. Phone: Contact the MBTA Customer Support line at their toll-free number: 1-888-844-0355. Follow the automated prompts to inquire about your Charlie Card balance. Be ready to provide your card number and any other information requested.

How to Top up / Recharge Charlie Card USA?

  • Take it out of your wallet and get ready to add a pass and/or up to $50 in stored value.

*Please Note: To receive your CharlieCard purchase(s) tap your CharlieCard at a Fare Vending Machine or a subway Fare Gate after 5:00 AM tomorrow.

How to get a Refund from the Charlie Card?

  • The MBTA does not refund any fare products.

List of Travel Cards WorldWide

View the List of Travel Cards in WorldWide Address, Phone Number, Email and Website through the above link.

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