Contact Customer Care Phone/ Email Support

SheIn has an in-house production and quality check team checking the standards of items. The clothing retailer currently ships to over 80 countries. It also operates separate websites to cater to shoppers in US, Spain, France, Russia, Germany, Italy, and the Middle East.

How to Contact Customer Support/Phone Number?

Customer Care  US:
Email: [email protected]
Contact Page: Features

  • Shipping over 220 countries and regions worldwide
  • Created by machinery that emphasizes precision and attention to detail and style
  • Register at Shein to avail student discount of extra 15% off
  • SHEIN Free Trial: Try new clothes for free, in exchange for a detailed review of the overall experience, including quality, style, fit, fabric, and construction
  • Bonus Points: Review the products and earn points and redeem the points on Shein
  • Free Standard and Free Express Shipping on orders about $49 and $99
  • Free Returns (including shipping costs) up to 40days and returns accepted till 60days after 40+ with postal charges at your own cost. on Social Media



Founded: October 2008
Founder: Chris Xu
Head Office:  Rm 19c Lockhart Ctr 301-307, Lockhart Rd, Wan Chai, Hong Kong

SHEIN is an international B2C fast fashion e-commerce platform. The company mainly focuses on women’s wear, but it also offers men’s apparel, children’s clothes, accessories, shoes, bags and other fashion items. SHEIN mainly targets Europe, America, Australia, and the Middle East along with other consumer markets. The brand was founded in October 2008, and since then it has upheld the philosophy that “everyone can enjoy the beauty of fashion.” Its business covers more than 220 and regions around the world.

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