CrossTower Customer care Contacts

CrossTower is on a mission to mainstream digital asset investing and trading.

How to Contact CrossTower Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]

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CrossTower Exchange registered office address

CrossTower Inc., 15 Exchange Place Jersey City, NJ 07302, United States.

About CrossTower Exchange

Founded: 2019

Business: Crypto Exchange

CrossTower is a digital assets capital markets firm founded by financial industry veterans on a mission to bring digital asset trading and investing to institutional and professional traders. The firm first launched a multi-asset trading platform last year and has since expanded to include a capital markets desk with best-in-class services and products tailored to the needs of hedge funds, family offices, and other market participants. CrossTower has leveraged its vast experience in trading, technology, operational infrastructure, innovative pricing, regulations, and compliance to open up digital assets to a sophisticated audience.

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High Security and Rigorous Safeguards


Know that most of our assets are held in our offline, air-gapped cold storage system that uses a multisign digital signature scheme to prevent the loss or compromise of any private key.


Their exchange infrastructure is hosted in a world-class Equinix data center that is SOC 2 Type II, ISO 27001, and PCI compliant and our cybersecurity practices are audited by a leading cybersecurity expert.

Click here to Borrow and Lend your Crypto

Regulatory Compliance

They are a US-based exchange dedicated to fully complying with the regulatory framework of the United States and every jurisdiction in which they operate.


Rest assured knowing that CrossTower takes every measure to prevent fraud and be fully compliant with AML/KYC regulations.

Best Execution Quality

Deep liquidity with tight spreads and market depth will minimize market impact and provide better execution quality.

Maximize Your Returns

Their transparent, low-cost trading model along with the best execution minimizes your cost to help you maximize your returns.

Click here to know the Trading Fees

Top 8 Traders of Cryptocurrencies in CrossTower Exchange

Bitcoin USD Coin
Litecoin Chainlink
Ethereum Zcash
Bitcoin Cash XRP

Click here to know more coins

Download CrossTower Exchange app

CrossTower Exchange on Google play

CrossTower app on Apple App Store


1. How to Depositing digital assets?


  1. Log in to your CrossTower Global account.
  2. Go to the Account page.
  3. Click the deposit icon next to the digital asset you would like to make a deposit.
  4. Your deposit address & QR code will be shown, make a deposit by sending digital assets to your deposit address. You can copy and paste your deposit address or scan the QR code if it’s supported by your app.
  5. You can click Copy to copy your deposit address to your clipboard, or click Create New to create a new deposit address.

2. How to Withdrawing digital assets?


  1. Log in to your CrossTower account.
  2. Go to the Account tab.
  3. Click the withdrawal icon next to the digital asset you would like to make a withdrawal of.
  4. Enter the Amount, Withdrawal Address & 2FA Code, then click Withdraw.
  5. You will receive a confirmation email, click the link in the email to confirm your withdrawal.

3. How to Change your account password?

  1. Log in to your CrossTower Global account.
  2. Go to Settings -> Security.
  3. In the Change Password section, enter your current password, new password and confirm new password. Please note that the password must be 6-255 characters long and contain at least one: number; uppercase letter; and lowercase letter.
  1. Click Change Password.
  2.  Now your password has been changed.

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