DueDEX Customer care Contacts

DueDEX is a crypto derivatives trading platform registered in Belize

How to Contact DueDEX Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]
Website: https://www.duedex.com/en-US/

DueDEX registered office address

Belize City, Belize

About DueDEX Exchange

Founded: 2018

Founder: Bo Wang

DueDEX is an exchange registered in Belize. It markets itself as a “next-generation fair & high speed crypto derivatives trading platform”. This platform only supports one perpetual swap contract: BTC/USD. It seems likely though that the platform will support other cryptos and contracts going forward.

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1. Safe & Secure

  • Safety is their first priority when managing our clients’ crypto.
  • This is why all digital assets are stored in hardware wallets protected by multi-signature systems, shielded from all attacks.

2. Fair & Transparent

  • All their rules, formulas, and fees are open and transparent to every user, regardless of whether you are a retail trader, professional, affiliate, media personnel, FCM, or other.
  • DueDEX has no internal trading desk and treats all traders equally.

3. Deep Liquidity

  • They are fully aware of how important liquidity is when it comes to trading efficiently.
  • They work with top-level market makers to provide liquidity to traders and offer competitive maker rebate rates.

4. Reliable & Efficient

  • High throughput with over 100,000 TPS and low latency of less than 10 ms. 99.99 percent no downtime and no overloads even during huge traffic spikes.
  • Plus, you can continue trading during maintenance and upgrades.

Click here to know the Trading fees


1. Zero Trading Fees

  • On DueDEX users can trade All perpetual contract with USDT as collateral without any fees.
  • No matter if an order adds or takes liquidity, fees are zero.

2. Risk Manager

  • The DueDEX Risk Manager™ is a one-of-its-kind tool designed to help traders hedge their positions.
  • With just a few clicks you can set an order and immediately see the potential risk to equities, allowing you to easily concentrate on the markets.

3. End-to-end multi-sig cold wallet solution

  • When you trade on DueDEX you can sleep tight, knowing your assets are safe at all times.
  • They store all their crypto using an end-to-end multi-signature cold wallet solution that requires manual oversight for every withdrawal.

4. No Internal Trading Desk

  • From the very beginning, traders have appreciated DueDEX for its fairness and transparency.
  • They greatly value the trust you put in their products and proudly guarantee they do not trade against their customers.

Click here to know more coins

Download DueDEX app

DueDEX app on Google play

DueDEX app on Apple App Store


1. Is It Secure to Trade on DueDEX?

  • DueDEX’s top priority is always the security of digital assets of their users and their platform.
  • They are committed to improving security continuously.
  • DueDEX has a suite of security solutions, starting from registration, to funds custody and storage, to withdrawal, to help strike an appropriate balance between security and user friendliness.
  • Click here to know.

2. Is There a Fee to Make a Deposit?

  • No. No fees will be charged on deposits at DueDEX.

3. Is There a Minimum Deposit or Withdrawal Amount?

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