Ecxx Customer care Contacts

Ecxx is a digital asset exchange platform designed for both professional traders and retail investors.

How to Contact Ecxx Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]
Website: https://www.ecxx.com/en_US/

Ecxx Exchange registered office address

60 Paya Lebar Road, Paya Lebar Square, 409051, Singapore.

About Ecxx Exchange

Founded: 2018

Company: Crypto Exchange

Ecxx.com is a digital asset exchange platform designed for both professional traders and retail investors. The platform allows users to buy, sell, and store digital assets.

By running on its own in-house proprietary system, ecxx.com is able to run a perfect ecosystem with high liquidity.

With its vision to be the World’s Leading Digital Asset Exchange, the group aims to deliver trustable and secured digital asset trading services. ecxx.com ensures discretion by protecting client assets with a world-class multi-layer security system.

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Create your digital assets portfolio today

Fort-Knox Security

X509 SSL HTTPS certificate and 2-factor authentication with IP binding features enable ease of mind. Multi-signature wallet automatically backs up assets with withdrawal limit imposition.

High-speed Matching Engine

Bespoke matching engine built from the ground up. Rigorously and constantly load tested to ensure high availability and throughput, your orders will be matched in our order books soonest possible, reducing latency issues.

Fast Deposit and Withdrawal

Quick deposits made possible by a 24/7 transaction monitoring engine. Processing of withdrawals will be initiated as soon as possible.

100% Reserves

All your digital assets on ecxx.com will be 100% reserved and won’t be used anywhere else. Your withdrawals will be 100% processed in time.

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Trading Fees

  1. Taker: 0.1%
  2. Maker: 0.1%

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Top 8 Traders of Cryptocurrencies in Ecxx Exchange

Bitcoin EOS
Ethereum Neo
Bitcoin Cash Filecoin
Litecoin Tether

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FAQs

1. How to log in to the new platform?

  1. Enter the login page by clicking on the “Log In” button at the top right corner of https://www.ecxx.com/en_US/
  2. Click on the “Forget Password?” button at the middle of the login page to enter the “Reset Password” page.
  3. Please enter your “email address or phone number” you have registered with us. Please be reminded that you will be unable to withdraw your assets for 48 hours after resetting your login password due to security reasons. No exception will be granted, everybody must follow the same security rules.
  4. Click on the “Get verification code” button to get the code. For users choosing to use “Email address” to reset the password, please be reminded to check you check Junk/Spam mailbox. For users that have been KYC approved previously and in the future, you are required to fill in your ID/passport number due to security reasons. The ID/passport number is case-sensitive. No exception will be granted, everybody must follow the same security rules. Please contact our support if you have forgotten your ID/passport number. Please have your ID/password documents ready upon the reply from our support department.
  5. Upon successfully email/SMS verification, please fill in your new password. Password Rules: 8-20 alphanumeric characters. Allowed special characters are [email protected]#$%^&*()

2. How to Apply for Listing?

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