Exrates Customer care Contacts

Exrates is a cryptocurrency exchange registered in Switzerland.

How to Contact Exrates Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]
Website: https://exrates.me/

Exrates Exchange registered office address


About Exrates Exchange

Founded: 2016

Company: Crypto Exchange

Exrates is a centralized cryptocurrency exchange founded in 2016 that has an official Estonian license. Recently Exrates has launched a new design and enhanced functionality of the exchange. By the time of writing, 200 coins are listed on the exchange with an average daily volume up to $80,000,000. Besides that Exrates has an IEO launchpad – X-Platform, Analytical Department that publishes trading signals daily and an opportunity to open a fiat bank account with 24 fiat currencies.

Click here to Log in.

Exrates Platform Features

Exrates is the easiest place to buy, sell and trade digital currencies, including Bitcoin, Ethereum, XRP, BNB, Zcash, and many more.

Here are a few reasons why you should choose Exrates

Secure Platform

98% of customer funds are stored offline. We use auto DDoS attack protection, create daily BackUps, and enable 2FA for all users.

Click here to know the Trading Fees

Advanced Tools

Whether you’re an experienced trader or just getting started, Exrates offers an advanced charting functionality allowing traders to visualize orders, positions, and price alerts.

Extremely Low Fees

Trading fees are determined based on trading activity and don’t exceed 0.2%. Free deposit and minimal withdrawal fees for all assets.

Click here to know the Exchange Rates

Top 50 Traders of Cryptocurrencies in Exrates Exchange

Bitcoin TRON Aidos Kuneen NEM Digex
Ethereum Neo BitTorrent Groestlcoin INO COIN
XRP Stellar Qtum 0x EDC Blockchain
Litecoin Zcash Ark Ren CREA
Waves Zilliqa TrueUSD Bloomzed Loyalty Club Ticket Holo
Binance Coin Bitcoin Cash Bitcoin Diamond Buxcoin Vera Cruz Coin
EOS OMG Network QuarkChain Gas SHD CASH
Ethereum Classic IQeon Basic Attention Token Decentraland S4FE
Monero Dash Bitcoin Gold Raiden Network Token Footballcoin
USD Coin Metal Lisk LINA MEXC Token

Click here to know more coins


1. How to make a registration on Exrates?

Here is the detailed instruction of the registration process at Exrates.me:

  1. In order to start the registration process – click the “Login – Open account” button in the upper right corner of the website.
  2. In the data fields, enter your username, e-mail address, password. Resolve CAPTCHA, carefully read and accept the terms of service and registration, then you will get the confirmation letter to your email. To confirm the registration you need to follow the link that was sent to your email.
  3. Your password cannot be less than 8 and more than 20 characters long and should contain letters (a-z), numbers (0-9), and/or any combination of @*%!#^!&$<> characters.
  4. You automatically will be directed to our main page where you will be able to log in.
  5. Congratulations, you are successfully registered!

2. Can I register multiple accounts?

  • The rules of our exchange are prohibited from having multiple accounts.
  • If multi-accounts will be detected, they will all be blocked.

3. How to Deposit to Exrates/Withdraw from Exrates?

In order to replenish/withdraw the balance:

  1. Please select the “Deposit/Withdraw” button in the main menu at https://exrates.me;
  2. Select the currency you want to replenish from the list in the “Currency” field;
  3. Click the coin button;
  4. Afterward, you will able to see the wallet which is needed for the deposit transaction or withdrawal form;
  5. Send coins to deposit wallet for the deposit, fill up the withdrawal form and indicate personal wallet address for withdrawing currency;
  6. To confirm the withdrawal enter the code from the pop-up window and follow the link in the email that will be sent to you by the system.

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