Fidelidade Life Insurance Customer Care Contacts in Macau

Fidelidade is one of the leading insurance companies in the region.

How to Contact Fidelidade Customer Support/Phone Number?

Customer Care phone: (853) 28339472, Claims Department: (853) 2838 9303
Email: N/A

Fidelidade registered office address

Av. da Praia Grande 567, BNU Building 14 / F, Macao (China).

Working Hours: Monday to Friday 09:00 am – 05:30 pm

About Fidelidade

Founded: 1999

Industries: Insurance

Fidelidade’s vision is to be the most preferred insurance company, trusted partner with intermediaries, provider of quality and innovative products and services according to the highest norms of ethical standards, competence, and integrity. Their mission is to protect their personal and corporate customers helping them to achieve and enhance their financial prosperity. Their goal is to provide products and services that exceed or meet the needs and aspirations of our clients. Set the industry standard for solutions delivery and value creation. Be valued by our customers, shareholders, and employees.

Download Claim Forms here.

Personal Insurance

1. Individual Insurance

  • Accidents
  • Domestic Helper
  • Hospital
  • Life
  • Mortgage Protection
  • Travel

2. Property Protection

  • Fire
  • Home Protection
  • Motor

3. Savings and Investment

  • Education
  • Easy Saver 1.5%
  • Guaranteed Savings

Commercial Insurance

1. Compulsory Insurance

  • Employees Compensation
  • Healthcare Providers Professional Liability
  • Lawyers Professional Liability
  • Motor
  • Signboard Liability

2. Non-Compulsory Insurance

  • Contractors All Risks
  • Marine Cargo
  • SME Natural Catastrophe Property Insurance
  • Other Insurance

Click here to know all Insurance Policies

Fidelidade Life Insurance Overview

  • It is a company incorporated and registered in Portugal, has been providing life insurance and pension fund services in the Macau Special Administrative Region of the People’s Republic of China (“Macau”) through a branch (“the Branch”) since the year 1999.


1. How can I change my personal information?

  • You can change your personal information by filling in the “Client Instruction”.

2. How can I change my beneficiaries?

  • You can fill in a new “Beneficiary Designation Form” for the nomination of your new beneficiaries entitled to receive the benefits.  You should sign according to the signature on your ID card or passport, a copy of which shall be attached to the form. Then you can send the form back to us personally for further processing.

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