FGB was the third-largest bank by assets in the United Arab Emirates, until it merged with the National Bank of Abu Dhabi in December 2016. FGB changed to First Abu Dhabi Bank (FAB).
How to Contact FAB Customer Support/Phone Number?
Customer Care phone: 00 971 2 681 1511
Email: N/A
Website: https://www.bankfab.com/en-ae/
FAB registered office address
Abu Dhabi, United Arab Emirates.
About FAB
Founded: April 2017
Key people: Hana Al Rostamani, Group CEO
Traded as: ADX: FAB
Type of business: Publicly listed company
FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customized experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
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Eligibility Criteria (Depends upon the type of account) |
Documents Require (Depends upon the type of account) |
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Service and Price guide In FAB
Just click here.
Accepted Mobile Payment in FAB
- FAB Pay
- Apple Pay
- Samsung Pay
- Google Pay
- pay it
Contact Fanatics support on Social Media (click on the icons)
Download the FAB app
FAB App on Google play
FAB App on Apple App Store
FAB Overview
- First Abu Dhabi Bank PJSC provides banking services. The Bank offers deposits, personal loans, e-banking, trade finance, foreign exchange, and other banking services. First Abu Dhabi Bank serves customers worldwide.
- FAB Minimum balance is 3000 AED.
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9 thoughts on “First Abu Dhabi Bank (FAB) customer service Phone / Email”
I havecan current account in FGB.I want them to transfer my money as agreed by the document of MOF, after paying for several documents and my ATM card , not sent to.me up to day.I would like your help.
I sent Email to service [email protected]
Hello boss my atm card why not online working comin decline
Sir mera naam ramswaroop kumar singh hai maine payit wallet se 300drm money send kiya tha govind Chauhan ke payit wallet par lekin money nahi gaya hai mere account me se money cut gaya hai sir apake pas email bahut Kiya lekin aap koi jawab nahi diya hai please check kare.
Govind Chauhan ka mobile no.0502742648 ramswaroop kumar singh ka mobile no. 0506619459
On 01/03/2021, I had requested FAB to cancel my standing instruction of Zurich Insurance payment which falling due on 5th of every month. On 02/03/2021, I received a SMS mentioning that the request has been closed. But on 05/03/21, as usual, my credit card has been debited with the insurance payment. How come a standing instruction got processed even after it is cancelled?. I again called your customer care team, inquired the same and been informed that the standing instruction is still active and need to be cancelled again, So accordingly i placed second request to cancel the same, unfortunately on next month 05/04/2021, again my card has been debited with the premium. Since then i am complaining the same with the following series of complaint numbers SR14375401, CAS-150061-F1C5M6, SR14417784, CAS-154822-W8W4Y1. & 210524475301 and requested to reverse all the debits which are wrongly charged to my account at the earliest, for which i didn’t get any resolution so far.
I strongly feel that either FAB doesn’t have a proper system in place to manage customer requests or doesn’t have efficient staff to manage its business. It is a big shame to UAE, to keep the banking licence for such a messy bank.
Sorry to mention that I took a bad decision to take FAB credit card, even though many of my friends and relatives warned me, because of the bitter experience they had previously. Now i too regret.
I humbly request, if you have any efficient staff who can take care your system competency and customer grievance, please look into my case and provide me a resolution to reverse all the authorized debits in my card, at the earliest.
Narayanankutty
May name Rufai Magaji abubakr with account number 1501448500 from access bank Nigeria now in dubai today 01–01-2022 time 4:35 am I try withdraw 300 drhm from FAB the machine not give me the money but you take the money from may accoun what is the problem. Debit
Amt:NGN1,200.00
Acc:150******500
Desc:098ACWI2136502n6/ATM WDL ¡S8NB7068 AHALIA EX NAIF DXB AE R
Time:01/01/2022
Avail Bal:NGN1,525.69
Total:NGN1,155.57
May name Rufai magajai Abubakar today 01-01-2022 with accoun number 1501448500 access bank from Nigeria now in dubai I try withdraw 300 in may account the machine show me their is no network but you take the money from may account not give the money Debit
Amt:NGN38,379.88
Acc:150******500
Desc:098ACWI2136502n6/ATM WDL ¡S8NB7068 AHALIA EX NAIF DXB AE RE
Time:01/01/2022
Avail Bal:NGN2,725.69
Total:NGN1,155.57 what is problem
May name Rufai magajai Abubakar today 01-01-2022 with accoun number 1501448500 access bank from Nigeria now in dubai I try withdraw 300 in may account the machine show me their is no network but you take the money from may account not give the money Debit
Amt:NGN38,379.88
Acc:150******500
Desc:098ACWI2136502n6/ATM WDL ¡S8NB7068 AHALIA EX NAIF DXB AE RE
Time:01/01/2022
Avail Bal:NGN2,725.69
Total:NGN1,155.57
already using NBAD credit card machine with etisalat mobile cashier now not providing services from etisalat. can you help reagrds 0505486078
Dear Sir/ Madam,
I am writing this letter to bring your kind attention on the dishonest activities, which are going on publicly by one of the reputed banks in UAE.
Recently I have offered a lifetime free credit card from one of the representatives from the FAB. Based on his advice and explanation about the plans and benefits, I decided to choose the FAB credit card as he advise there were no any annual fee as well as hidden charges.
However, unfortunately I got Dubai First Credit Card, after the activation, I have received notification of annual fee of 454.81 in my account which has to be paid within few weeks to avoid further penalties over this due amount.
When I try to contact the representative and the branch manager, whom contacted me related to processing of card, are unavailable and not responding through the provided contact details.
As I am a prey of this scam, I tried to contact the bank directly, but I was insisting to pay the due amount within the specified date based on the agreement which I signed with them.
To be honest, I believed the representative words instead of concentrating too much on the terms & conditions mentioned from their side which is still unknown to me.
Now I am suffering too much mentally as well as financially due to this incident and afraid to keep the card with me to avoid further torturing by way of future T&C from the bank side.
Details of the representatives and our discussions are attached for your further support and kindness to overcome from this nightmare.