FTX US Customer care Contacts

FTX.us is a leading US exchange where customers can trade Bitcoin, Ethereum, and other cryptocurrencies safely and securely.

How to Contact FTX US Exchange Customer Support/Phone Number?

Customer Care phone: +60 11-3400 8099
Email: [email protected], [email protected]
Website: https://ftx.us/

FTX US Exchange registered office address

San Francisco, California, United States.

About FTX US Exchange

Founded: 2019

Company: Crypto Exchange

FTX.US is a brand new US-regulated cryptocurrency exchange, built from the ground up. Our mission is for FTX.US to grow the digital currency ecosystem, offer US traders a platform that inspires their loyalty and become a market-leading US cryptocurrency exchange over the next two years.

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FTX.US Exchange Products

Spot Market

FTX.US offers BTC, LTC, ETH, BCH, PAXG, and USDT with a significantly more built-out feature base than any other major US platform.


FTX.US has industry-standard security, including a custom-built hot and cold wallet solution; full external backing of all hot wallet funds; and relationships with industry-leading custodians.

Click here to know the Market Rates


We have a history of providing market-leading liquidity–from some of the industry’s top market makers to the most liquid futures order books. Because of this FTX.US has had industry-leading order books from day one.


FTX.US combines industry-leading banking on-ramps that make depositing and withdrawing fiat a simple and quick experience. Furthermore, FTX.US has seamlessly integrated Stablecoins with USD in order to aggregate liquidity and ease of use.

Click here to know the Trading Fees

Top 18 Traders of Cryptocurrencies in FTX US Exchange

Bitcoin SushiSwap The Graph
Ethereum TRON Tether
Solana Litecoin Basic Attention Token
Wrapped Bitcoin yearn.finance Dai
Dogecoin Bitcoin Cash Compound USDT
Chainlink Uniswap PAX Gold

Download FTX US app

FTX US App on Google play

FTX US App on Apple App Store


1. How long do ACH withdrawals take?

  • ACH withdrawals can take 3-5 business days to land in your bank account.

2. How do I make an ACH deposit?

  • Please see here for a step-by-step guide on how to deposit funds from your bank account into FTX.US.

3. How do I make an ACH withdrawal?

  • Please see here for a step-by-step guide on how to withdraw funds from your FTX.US account into your bank account.

4. Why are the funds deposited by ACH held on the platform for 12 days?

  • Due to internal risk measures, we require 7 days from when the funds clear to be able to be withdrawn.

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