HitBTC Customer care Contacts

HitBTC is the most advanced Bitcoin exchange.

How to Contact HitBTC Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]
Website: https://hitbtc.com/

HitBTC registered office address

Hit Tech Solutions Development Ltd. Suite 15, Oliaji Trade Centre, Francis Rachel Street, Victoria, Mahe, Seychelles, Africa.

About HitBTC Exchange

Founded: 2013

Business: Crypto Exchange

HitBTC, experienced system architects and technology experts, is one of the oldest and fastest-growing crypto exchanges in existence. With an unparalleled track record of reliability, we offer our clients a comprehensive range of services that are accented by our smooth order execution, state-of-the-art trading terminal, and unmatched liquidity. Our exchange is the largest spot trading market in the industry with over 800 trading pairs and 500+ spot instruments supported, including Bitcoin, Ethereum, EOS, Litecoin, Tron, and others.

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Key Features

  1. Advanced API
  2. Responsive Trading Terminal
  3. Secure Trading
  4. Progressive Fee Tiers
  5. Rebate System
  6. Variety of instruments
  7. Colocation Services
  8. A vast variety of order types
  9. FIX Trading Gateway.

Click here to know the Trading Fees

Advantages of HitBTC Exchange

Safe and secure

2-factor authentication, advanced encryption technology, cold storage – we give you peace of mind when it comes to security.

Fast, responsive and feature-packed

Our terminal is built on the best technology and lets you trade effortlessly any of the HitBTC currency pairs.

Robot-friendly API

Make the most out of your trading bot with our leading API and its low latency data and execution feeds.

Buy Bitcoin

Top 80 Traders of Cryptocurrencies in HitBTC Exchange

Ethereum VeChain Chainlink Newscrypto
Bitcoin Bridge Oracle Horizen Utrust
Litecoin NEM Kyber Network Crystal Legacy Civic
TRON Dogecoin BitTorrent LNAsolution Coin
EOS Verge Maker Nxt
Bitcoin Cash Siacoin Komodo Polkadot
Bitcoin SV ICON Aragon MaidSafeCoin
Stellar Lisk Nano Hedera Hashgraph
Neo 0x Enjin Coin ARPA Chain
Cardano Tezos Cosmos FirstBlood
XRP Loopring Bytom Neblio
Zcash Waves Steem Bitcoin Diamond
Monero Ravencoin iExec RLC Nexo
OMG Network Ethereum Classic Energi Decred
IOTA Binance Coin Augur Ardor
Dash DigiByte Chiliz Ren
Ontology Bancor Basic Attention Token Polygon
Qtum Storj Mithril Telcoin
Zilliqa SwissBorg Decentraland Harmony
IOST Bitcoin Gold BitShares Fetch.ai

Download HitBTC app

HitBTC app on Google play

HitBTC app on Apple App Store


1. What is 2-factor authentication?

  • This is a vital security feature. Even if anyone gets their hands on your password, they simply will not be able to take advantage of it. We strongly recommend that you enable 2FA when you register at HitBTC because your security is our primary concern.

2. How to withdraw funds?

  • To withdraw your coins, please go to your Account page. You will see the “Withdraw” column there, which contains buttons, one button for each cryptocurrency.
  • At first, make sure that the coin you’d like to withdraw is held on your main or trading account. Transfer the funds from your trading account if needed, then hit the “Withdraw” button.

3. How to protect your account from intruders?

  • Blockchain transactions are irreversible and final. That means that once the funds have left your account, there is no way to return them or to determine the receiver.
  • That is why it is vital to protect your account from intruders.

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