Daniel K. Inouye International Airport, also known as Honolulu International Airport, is the principal aviation gateway of the City and County of Honolulu.
How to Contact Honolulu Airport Customer Support/Phone Number
Customer Care phone: +1 808-836-6411
Honolulu Airport Registered office address
300 Rodgers Blvd, Honolulu, HI 96819, United States.
About Honolulu Airport
Elevation: 4 m
Owner: Hawaii Department of Transportation
Daniel K. Inouye International Airport offers nonstop flights to numerous destinations in North America, Asia, and Oceania. The airport serves as the principal hub of Hawaiian Airlines and is also a base for Aloha Air Cargo. The airport is included in the Federal Aviation Administration (FAA) National Plan of Integrated Airport Systems for 2017–2021, in which it is categorized as a large-hub primary commercial service facility.
Terminal 1 opened in 1993 and has 13 gates. The $130 million 8-gate terminals were the largest construction project undertaken at that time by the State Airports Division and replaced an earlier terminal built-in 1961. In 1995, a 5-gate extension to the terminal, which also featured a new post-security walkway to Terminal 2 formerly known as the “Overseas Terminal” opened.
On May 30, 2018, the state airports division broke ground on the Mauka Concourse after years of delays. This new concourse will add space for 11 narrow-body aircraft or six wide-body aircraft, feature a post-security walkway to the rest of Terminal 1, and a new six-lane TSA security checkpoint.
Terminal 2 opened in 1962 and has 29 gates. From 1970 through 1978, architect Vladimir Ossipoff designed a terminal modernization project that remodeled this terminal and created several additions, which included the Diamond Head Concourse in 1970, the Ewa Concourse in 1972, and the Central Concourse in 1980.
Terminal 3 opened in 2018 between the Delta and United Cargo facilities on the Diamond Head side of the airport. The terminal was originally a single-story facility located north of Terminal 1 adjacent to Nimitz Highway, but this older facility was closed on June 1, 2018, for demolition in order to make way for the Mauka Concourse expansion of Terminal 1. Originally a larger replacement commuter terminal was planned to be built on the Diamond Head side of the airport, but those plans were ultimately canceled. This was largely due to the bankruptcy of three of the four airlines occupying the terminal and the higher-than-expected cost of the project.
View Honolulu Airport Blueprint and Map.
Honolulu Airport Overview
- The airport covers a total area of 4,220 acres (1,708 ha) of land, more than 1% of Oahu’s land area.
- The airport serves as the principal hub of Hawaiian Airlines and is also a base for Aloha Air Cargo.
1. How early should I arrive prior to a flight?
- Check with your airline. Each airline has different check-in requirements.
2. Is there some sort of visitor information assistance at the airports?
- There are Visitor Information Assistance counters at Daniel K. Inouye International Airport, Lihue Airport, Kahului Airport, Kona International Airport at Keahole, and Hilo International Airport The Visitor Information Program assists the traveling public with an airport and tourist-related information.
3. For passengers with short layovers at Daniel K. Inouye International Airport, are there facilities for showering and short naps?
- No. However, there are hotels located just off the airport. Courtesy phones are located on the Travelers Information Board in the baggage areas.
4. Where can we store our luggage at the airport?
- Please see Baggage Storage for more information
5. What is the distance from Daniel K. Inouye International Airport to Waikiki?
- Ten miles.
6. What are the means of ground transportation on Oahu?
- The City and County of Honolulu operate “The Bus”. The Bus offers extensive routes which travel to all the major tourist attractions. There are also taxis, shuttle services, and car rentals available.
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One thought on “Honolulu Airport (Daniel K. Inouye International Airport) customer service Phone / Email”
I Would have given them zero stars if I could have. Literally every employee here was rude to us, from TSA, Airport Police, and even the Starbucks employee. I had to wait for my daughter, as instructed by the rude TSA woman, at a bench. After a few minutes, the rude Airport Policeman who had been chatting with his friend while not wearing his mandated mask, came over to me and told me I had to move. I explained that TSA had told me to wait where I was seated. He said that this bench was for putting on shoes only. Of course there is no sign, so I explained that to him. He didn’t like that at all and very forcefully told me to move. I said “give me a break”, to which he replied “I am giving you a break”. Seriously? This clown can’t even follow the mask mandate and he’s busting my chops? And what crime had I committed? Doing as instructed by TSA?
Doesn’t Hawaii need tourism? The first and last impression of your visit is created at the airport. They failed miserably in this case. Zero Stars for this 🤡 show!