Hotbit Customer Care Contacts

Hotbit is one of the professional digital asset exchange trading platforms that provide services among major digital currencies like Bitcoin and Ethereum.

How to Contact Hotbit Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]  

Hotbit registered office address

Central Ave, Shanghai, Shanghai 200120, China

About Hotbit Exchange

Founded: 2018

Founder: N/A

Hotbit has been running smoothly for 29 months. According to CoinMarketCap, until October 14th, 2019, Hotbit had listed 547 trading pairs in total and was ranked No. 3 among all exchanges regarding the number of types of cryptocurrency projects listed. Currently, the Hotbit platform supports 6 languages (Chinese, English, Russian, Korean, Thai, Turkish) and has accumulated 1,000,000+ registered users from more than 170 countries and areas all over the world, among which 90% of registered users are non-Chinese users. They firmly believe that the decentralized crypto-assets are set to reform the global financial system fundamentally and provide us with further highly efficient asset circulation, fairer resource distribution, and more transparent trading processes.


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Various Token Types Supported

  • Constantly introducing and listing high-quality digital currencies from all over the world, providing users with various types of transactional services in most digital currencies.

User Experience

  • We provide 24/7 online customer support to ensure quick and readily available support when needed.

High Liquidity

  • With a built-in Artificial Intelligence market maker that meets the high standards set by Wall Street, our model analysis based on over 250 market parameters, providing 24/7 Customer Support and high liquidity.

Secure And Stable

  • We conduct the multinodular structure which meets the requirements set by the IT surveillance logical structure from the Financial Industry, ensuring steady operations of our systems.
  • The front and back-end designs, combined with our multi-node and multimodular distributed deployment, scale-out our capacity and thus providing better service for our customers.

Click here to know the Deposit and Withdrawl Fee


Buy Bitcoin Here

Top 42 Traders of Cryptocurrencies in Hotbit Exchange

SHIBA INU Litecoin
Ethereum EOS
Akita Inu Hotbit Token
Kishu Inu Centaur
YooShi Polygon
Bitcoin Grin
Litecoin NuCypher
XRP Shabu Shabu Finance
Cardano Doge Killer
Stellar CoShi Inu
Bitcoin SV Ergo
Binance Coin Polkadot
TRON Rarible
Australian Safe Shepherd TrustSwap
Filecoin Edgeware
Wootrade Quant
Aeternity Largo Coin
Cosmos Beefy.Finance
Dogecoin POC Blockchain
Bafe io RioDeFi

Click here to know more coins

Download Hotbit app

Hotbit app on Google play

Hotbit app on Apple App Store


1. How can we purchase leveraged ETF products?

  • Leveraged ETF can be purchased by USDT.

2. Will I lose funds in my ETF account after the merger?

  • No. After merging, the number of users’ existing assets will be multiplied by 0.1,  and the price will be increased by 10 times. So the total assets of users will not be affected after the merge.

3. What kind of wallet supports HTB?

  • HTB belongs to ERC20 Tokens, MyEtherWallet, and imToken wallet both support it

4. What are taker and maker?


  • When you place an order that trades immediately, by filling partially or fully, before going on the order book, those trades will be “taker” trades.


  • When you place an order that goes on the order book partially or fully (such as a limit order placed via the trading screen on ), any subsequent trades coming from that order will be as a “maker.”

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