Indodax Customer care Contacts

Indodax is Indonesia’s largest crypto asset marketplace, the perfect place to trade your crypto assets.

How to Contact Indodax Exchange Customer Support/Phone Number?

Customer Care phone: 021-50525588
Email: [email protected]

Indodax registered office address

Gedung Millennium Centennial Center Lt.2, Jln. Jend. Sudirman No.Kav 25, RT.4/RW.2, Kuningan, Jakarta Selatan. Buka dari hari Senin-Jumat pukul 09.00-18.00 WIB, Indonesia.

About Indodax Exchange

Founder: Oscar Darmawan

Founded: 2014

Indodax is Indonesia’s largest crypto asset marketplace, the perfect place to trade your crypto assets. With 3,171,920 verified members, you can trade your crypto assets, including Bitcoin, Ethereum, Ripple, and many more, hassle-free! Fast, secure, and easy. Join now and secure your profit by trading on Indodax.

Click here to Log in.


Buy Crypto Asset

They accept payment and deposits from all local banks in Indonesia. You can purchase any crypto assets in less than one hour

Sell Crypto Asset

Exchange your crypto assets to rupiah within only one working day

24 Hours Service

24/7 crypto assets trade transaction, including on holidays

Click here to know the Market Rates.

Special Features

They serve you with advanced and easy-to-use features, providing everything you need to monitor your transaction and crypto assets


Every transaction is protected with Multi-factor Authentication, combining email verification and Google Authenticator SMS to guarantee that your transaction is truly signed and validated only by you.


Buy, sell, and trace your account’s transaction as well as your crypto assets through PC, tablet, or mobile application easily. Anytime and anywhere.


Deposit and withdraw your crypto asset or rupiah immediately, within one working day without any delay.

Buy Bitcoin Here

Top 100 Traders of Cryptocurrencies in Indodax Exchange

XRP BitShares SushiSwap Smartshare
BitTorrent Decentraland
Binance Coin 0x Stellar Monero
Dogecoin LinkEye Verasity Basic Attention Token
Tether OMG Network Waves Balancer
Bitcoin Firo XinFin Network Dash
Holo Bitcoin Gold Bitcoin Cash Qtum
Attila LYFE Polkadot Synthetix
Zilliqa NEM Litecoin DAD
Ethereum The Graph THETA Coin
Polygon Nxt Theta Fuel Curve DAO Token
IDK TitanSwap Hedera Hashgraph Bitcoin SV
VIDY USD Coin Hive Global Social Chain
Aurora EOS Bitcoin Diamond The Sandbox
MovieBloc Neo Aave DEAPcoin
Cardano Vexanium Abyss Wrapped NXM
TRON Ravencoin Chainlink Honest
Nervos Network Cosmos 1inch STASIS EURO
VidyX Enjin Coin Achain Elrond
COTI Algorand Maker OctoFi
King DAG IOTA Ethereum Classic JUST
Uniswap HedgeTrade Compound EFFORCE
High Performance Blockchain Ignis Tokenomy Dai
IOST Ren DigiByte OKB
Celo Eminer Ontology

Click here to know more coins.

Download Indodax app

Indodax app on Google play

Indodax app on Apple App Store


1. How to deposit Rupiah into your Indodax account?

  • Click the ‘Wallet’ menu, choose ‘Rupiah’.
  • Enter the amount of Rupiah you wish to trade to Bitcoin. Choose what kind of method of payment do you want to use, for example through WeChat pay, vouchers, cash, wire transfer from any local bank, e-wallet, etc. Click ‘Continue’.
  • If you are choosing ‘Voucher’ as your deposit method, you can redeem your voucher code instantly. If you do not have your voucher yet, you may buy one in the amount you want through our partner exchangers. Just click on the ‘choose’ button on the right side of the page for further instructions.
  • If you wish to deposit Rupiah directly from the cash you have in hand, you can do it by going to the nearest Indodax Office. Click on the ‘choose’ button on the right side of the page for further instructions.
  • If you are choosing the wire transfer method, you need to choose the name of your bank and whether do you want to transfer funds via ATM, mobile, or internet banking. Enter your bank account number and click ‘Continue’. Click on the ‘choose’ button on the right side of the page for further instructions.
  • After you transfer your funds, do not forget to fill in your ‘Deposit Confirmation’ transfer.
  • Please wait until our financial team validates your deposit. Your funds will show up in your balance in 1-3 hours during working hours.

2. How to create an account in Indodax?

  • Click here to register.
  • Enter your name, e-mail, username, password, and phone number. We will ask you to provide two phone numbers so we can still contact you when you lose your first one or when you wish to change your number.
  • After you are registered and want to make transactions such as deposits, withdrawals, and trading on crypto assets and rupiah, you are required to verify your Indodax account. For further information regarding the verification process in Indodax, visit ‘Verification’ on the sidebar menu.

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