Intercity-Express (ICE) Austria Customer Care Phone number, Address, Email, Timetables, How to buy tickets?

Intercity-Express (ICE) Austria Customer Care Phone number, Address, Email, Website, How to buy tickets, Facilities and Operation, Timetables, App and Social Media

Intercity-Express (ICE) is the second high-speed train to operate in Austria alongside the Railjet.

How to Contact Intercity-Express (ICE) Customer Support/Phone Number?

Customer Care phone: 0043 5 1717
Email: [email protected]

Intercity-Express (ICE) Registered Office Address

Head Quarters: Austria.

About ÖBB (Österreichische Bundesbahnen) Rail Operator

Founded: 1923

Industry: Transport

The Austrian Federal Railways, now commonly known as ÖBB, is the national railway company of Austria, and the administrator of Liechtenstein’s railways. The ÖBB group is owned entirely by the Republic of Austria and is divided into several separate businesses that manage the infrastructure and operate passenger and freight services.

Intercity-Express (ICE) Facts

  • Maximum speed: 230 km/h
  • Number of seats: seating capacity for 381 persons
  • Comfort categories: 1st class, 2nd class
  • On-board restaurant: Yes
  • Bicycle spaces: 3
  • Barrier-free: Yes

Facilities and Operation in ICE


  • Comfortable seating with plenty of legroom in all classes.
  • Power outlets at every seat.
  • Free Wi-Fi on board.
  • Catering services with a range of food and drink options.
  • First Class and Business Class offer additional amenities such as complimentary drinks and meals, as well as access to lounges.


  • Intercity-Express trains are currently in operation within our Austrian route network to Germany via Passau.

How to Buy a Ticket in Intercity-Express (ICE)?

  1. Visit
  2. Enter the Departure and Arrival Location
  3. Select Data and Time
  4. Enter the No of Passengers
  5. Select Payment Option
  6. Click Book a Tickets

Intercity-Express (ICE) Accessibility

  • 1 wheelchair space, wheelchair-accessible toilet
  • Platform-side boarding assistance
  • Tactile elements
  • An acoustic and optical information
  • Severely handicapped spaces
  • Space for assistance dog

Timetable in Intercity-Express (ICE)

View the Timetable in Intercity-Express (ICE) through the above link.

Contact ÖBB Rail Operator on Social Media

Download ÖBB Rail Operator app from Google Play Store, Android / Apple Play Store, ios, Mac

ÖBB Tickets App on Google Play

ÖBB Tickets App on Apple App Store

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