iQIYI is a Chinese online video platform based in Beijing launched on April 22, 2010. It is currently one of the largest online video sites in the world, with nearly 6 billion hours spent on its service each month and over 500 million monthly active users.
How to Contact iQIYI Customer Support/Phone Number?
Customer Care phone: 400-923-7171
Email: [email protected]/[email protected]
Website: https://www.iq.com/?_from=iqiyi
Registered office address
11/F, Innovation Building, No.2 Haidian North 1st Street, Haidian District, Beijing 100080, China
Overview
- Founded by Gong Yu, the video on demand service claims to be one of the largest in its domain with more than 480 million active users each month.
- Available on web, smartphone and tablet, claims users spend more than 9.6 bn hours each month watching video content on the platform.
- Founded: 2010
How to find?
You can check here
Contact iQIYI support on Social Media (click on the icons)
About iQIYI

It also produces and distributes original series, many of which have won several awards. Popular titles include The Lost Tomb, The Mystic Nine, Burning Ice, Story of Yanxi Palace and The Thunder. Besides online entertainment, iQIYI’s offerings include games, ecommerce and related services. All the content has Chinese simplified subtitles. While a majority of the content are Chinese, you also will find a massive collection of films and dramas in Japanese, Korean, French, Spanish and English.
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12 thoughts on “iQIYI Customer Care Phone/Email”
How to cancel my subscriptions
Purchased a VIP plan based on ad that it is good for 4 devices. Emailed multiple times to company that iPad couldn’t sign onto account but no help. After watching one complete movie on the TV, the PAID membership WAS NOT recognized on the TV either!!!
How do I cancel
I sent 3 bracelets back for a refund and I still have not got my money back
Cancel my Automatic payments today .I have cancer and am going through treatments and am no longer able to afford payments. STOP PAYMENTS IMMEDIATELY
delete my account and refund your charges
Refund your 3 months charge on my account
How to cancel my subscription…..always deduction from my ewallet
I want to cancel my vip membership but it cannot proceed
Hi, Iqiyi Malaysia. I’m Anwar, actually I have redeem ticket to meet Rampas Cintaku 2. but until now that ticket I dont have receive any email or mail at my house. please reply me ASAP. Thank you
My bank shows that I was charged for two IQIYI accounts. There should be only one. How do I correct this
Hi I really like the app but I have one complaint too many BL shows I find it offensive do you really need to put those out there? Otherwise I like the shows dramas presented thank you