JCPenney Customer Service Phone/Email

JCPenney started its operation on 1902,  is an American department store chain.

How to Contact JCPenney Customer Support/Phone Number?

Customer Care phone: +1-800-322-1189
Email: [email protected]

JCPenney registered office address

6501 Legacy Drive, Plano, Texas,United States

JCPenney Overview

  • It was founded by James Cash Penney and William Henry McManus as a co-founder.
  • It has 865 locations in 49 U.S. states and Puerto Rico.
  • Founded: 1902

How to find stores of JCPenney?

You can check here

Contact JCPenney support on Social Media (click on the icons)


Download JCPenney app

JCPenney App on Google play

JCPenney App on Apple App Store

About JCPenney

In addition to selling conventional merchandise, JCPenney stores often house several leased departments such as Sephora, Seattle’s Best Coffee, salons, auto centers, optical centers, portrait studios, and jewelry repair.

JCPenney Silent Features:

  • J. C. Penney introduced its own private brands.
  • Provide coupons, gift cards, rewards and offers to its customers.
  • JCPenney is one of the largest purchasers of clothing, shoes, accessories and household items to be sold in the United States and Puerto Rico.
  • The company dedicated its first full-line, shopping center department store in 1961.

JCPenney Frequently Asked Questions(FAQs)

What are the benefit of JC Penney Credit card ?

  • Save 15% on apparel, shoes, accessories, fine jewelry, salon products, furniture and mattresses, and home.
  • Save 5% on lectrics/Electronics (including TV’s), Modern Bride Design Your Dream Ring, and Smart Watches.
  • You will receive 1 point per dollar spent on qualifying purchases.

Which items are not eligible for return?

  • Gift Cards, Monogrammed Items, Personalized Items, Altered Items, Body Jewelry, Perishable Foods and Services.

What is the policy of Body Jewelry?

  • Body jewelry are not returnable.

What methods are use for home delivery?

  • standard 3‑5 business days
  • premium 3 business days
  • express 2 business days
  • express 1 business day

Review JCPenney

Share your review below using the comment box. Your review will be published in this section.

Rate JCPenney Customer Care

Click on below stars to rate

No votes yet.
Please wait...

Leave a comment

Your email address will not be published. Required fields are marked *

One thought on “JCPenney Customer Service Phone/Email”