KFC – (Kentucky Fried Chicken) Sri Lanka is an American fast-food restaurant chain that specializes in fried chicken.
How to Contact KFC Sri Lanka Customer Support/Phone Number?
Customer Care phone: (+94) 115 532 532, +94 112 427 777
+94 112 427 500
Email: NA
Website: https://www.kfc.lk/
KFC – Sri Lanka Registered Office Address
Head Quarters: Sri Lanka
About KFC
Founded: 24 September 1952
Parent organization: Yum! Brands
KFC Menus
KFC is an American fast-food restaurant chain that specializes in fried chicken. It is the world’s second-largest restaurant chain (as measured by sales) after McDonald’s, with 22,621 locations globally in 150 countries as of December 2019.
They make fried chicken—heck, they practically invented it. If they ever make a food hall of fame, their chicken is gonna be a first-ballot inductee.
KFC Online Delivery
Steps to Track Your Order
- Click “Track Your Order” Section.
- Enter “Your Email Address” and “Phone Number”.
- Click “Track Order”.
Track Your Order
KFC Featured Items
| 1. Chicken Sandwich | 2. Mac & Cheese | 3. Original Recipe Chicken Thigh |
| 4. Chicken Pot Pie | 5. Popcorn Chicken Nuggets | 6. Beyond Fried Chicken Nuggets |
| 7. Cole Slaw | 8. Extra Crispy Tenders | 9. Crispy Colonel Sandwich |
| 10. Original Recipe Chicken Breast | 11. Kentucky Fried Wings | 12. Original Recipe Chicken Drumstick |
| 13. Mashed Potatoes with Gravy | 14. Mashed Potatoes | 15. Kentucky Grilled Chicken Breast |
KFC – Sri Lanka Payment Options
NA
KFC Gallery
List of KFC Stores available in Sri Lanka
KFC – Sri Lanka Mobile app for Google Play Store, Android / Apple Play store, ios
Contact KFC Sri Lanka on Social Media
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5 thoughts on “KFC Sri Lanka Customer care Contacts”
KFC Piliyandala is offering less amount of food specially for SAWAN and This is absoutely based on the experience and Management should look in to this matter, We feel that we have been cheated by reputed Supplier. If you require any witness, I will be able to share the Bill and Pivtures of the recent meal i received
i would like to say about galle KFC buriyanna sawan is fu….k. Rice is not cook well and they send me second one is solt and i dont know what they put oil to that rice i spend 5000 for that.i would like to say that i dont like this galle kfc dont go there to eat. I do not recommend GALLE KFC 😡😡😡😡😡😡😡
I had a very bad experience on 12th night in your Jawatte outlet. First I went to Racecourse outlet. This was around 7 pm. To but 10pcs bucket promo. There was nothing in shelves and they wanted me to stay there for 30 minutes to prepare. You all are open till 11 in the night. By 7 no food. Then Jawatee was horrible. They had the stuff. But QR code reader was broken. There were two machines non of them were working. There was a guy in black shirt and red tie. Supposed to be the duty Manager. He was very rude and argived with me. Its there duty to check whether machines are in good order. These people check them when customer arrives. This was to deduct 1000/- from total bill as I had your vouchers. You must have a system to deduct manually if there is a problem like this. Also this fellow is not suitable to handle a out let of a leading food chain. He is good for peliyagoda fish market. He is not supposed to have confrontations with customers. Then a girl came in red tie and black shirt supposed to be a Manager with in few minutes rectified the error in machine. They never apologized for this. I will be writing to your top management including the Chairman regarding this fellows behaviour and never visit you Race Course and Jawatte out let’s again. Also will be informing the public through Instergrame and Face Book about your fantastic service. Ratnayake. 0777520526
Hi,
I am sharing my experience with your Nawala Road (location code 053) outlet.
I purchased three regular submarines and Pepsi L two numbers on 12 Aug 2023.
My Invoice no is C91173
The submarines we got is totally deferent to what you have displayed on menu boards in the said outlet.
At glance, appearance and texture is not to your internal standards. Also the taste. Not acceptable. Localized.
Submarines are with a small strip of chicken even without crispy skin and the biggest joke is it was with a gravy. That gravy was spreading out all over the bun and wrapper. No way to grab and eat due to dripping gravy.
Finally we didn’t enjoy the food and came out with a disappointment.
That’s not the Kentucky Fried Chicken products I have been eaten???
What kind of customers are you targeting? Don’t localize the international products. If you are doing so, you have to think several times before doing it.
Thanks
Hi
I am writing to express my dissatisfaction with the customer service care and your Jaffna outlet I recently received from your company. On 13/11/2023, I had an unfortunate experience that has left me feeling frustrated and disappointed.
To provide some context, I had placed an order (OrderZ000122331-Jaffna Outlet) with your company on 13/11/2023,01.32 pm via online and get a confirmation to Email as well, as confirmed by my records; the item I ordered was not delivered. Again I had order ( Order Number Z000122616-Jaffna Outlet) the same item on (the same day) 13.11/2023, 16.11 pm , but that ordered also was not delivered ,so This lack of delivery not only inconvenienced me but also caused a significant disruption to my plans.
Upon realizing the issue, I attempted to contact your customer service department for assistance on the same day 15.59 pm and 16.08 pm . However, I encountered several challenges during this process. Firstly, the wait times to speak with a representative were excessively long, which resulted in a considerable waste of my time. Additionally, when I finally managed to connect with a representative, their level of professionalism and willingness to assist was subpar. After that I called to Jaffna out let via 021 222 8228 but no one did not answer my call , I felt that my concerns were not adequately addressed, and there was a lack of empathy towards my situation.
Finally, I had waited couple of hours to receive a product from your Jaffna Out let and I inform to my children that while I return to home from my office , I will buy a bucket of chicken , they did not take any thing for their dinner and was waiting for KFC but both orders were failed to deliver to me and get disappointment only
As a loyal customer, I have always held your company in high regard. However, this recent experience has left me questioning the quality of your customer service care. I believe that prompt and efficient customer support is crucial in maintaining customer satisfaction and loyalty.
I kindly request that you investigate this matter thoroughly and take appropriate steps to rectify the situation. I expect a prompt response addressing my concerns and a suitable resolution to compensate for the inconvenience caused.
I hope that this incident was an isolated one and that you will take the necessary measures to prevent such occurrences in the future. I value our business relationship and hope to continue being a satisfied customer.
I herewith attached my all correspondence regarding this issue for your easy references
Thank you for your attention to this matter.