Lazada Group Indonesia customer service Phone / Email

Lazada Group is a Singaporean multinational technology company that focuses mainly on e-commerce.

How to Contact Lazada Group Indonesia Customer Support/Phone Number?

Customer Care phone: (021) 80630200
Email: [email protected]

Lazada Group Indonesia registered office address

Capital Place, Level 20 & 21, Jalan Jenderal Gatot, Subroto Kav 18, Jakarta Selatan 12710., Indonesia.

About Lazada Group

CEO: Chun Li (1 Jul 2020–)

Founded: 2012

Owner: Alibaba Group

Founders: Maximilian Bittner, Rocket Internet

Lazada Group is Southeast Asia’s leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam – they connect this vast and diverse region through their technology, logistics, and payments capabilities. Today, they have the largest selection of brands and sellers, and by 2030, they aim to serve 300 million customers. In 2016, Lazada became the regional flagship of the Alibaba Group and is backed by Alibaba’s best-in-class technology infrastructure.

Core Pillars

1. Logistics

With end-to-end logistics capabilities and complete control over our supply chain, virtually any product is a click away. They have fulfillment centers across 17 Southeast Asian cities, and our investment in warehouses, sorting centers, and digital technologies complement our partner network and our cross-border and last-mile arrangements in each country.

2. Technology

At Lazada, they harness both existing and emerging technologies to redefine the retail experience. Leveraging data in real-time allows us to quickly adapt to changing demands and conditions.

3. Payments

Ensuring secure and seamless transactions guides the development of Southeast Asia’s most secure payments and financial services infrastructure.

Contact Lazada Group support on Social Media (click on the icons)


Download the Lazada Group app

Lazada Group App on Google play

Lazada Group App on Apple App Store

Lazada Group Indonesia Overview

  • The largest logistics and payments network in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030.

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