LBank Customer care Contacts

The World-Class Digital Asset Exchange.

How to Contact LBank Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]

LBank Exchange registered office address

Kowloon, HK, China.

About LBank Exchange

Founded: 2016

Company: Crypto Exchange

LBank is yet a cryptocurrency exchange offering clients from around the world crypto to crypto trading pairs for a variety of digital assets. The exchange was founded in 2016 with the goal of providing users from around the globe with professional cryptocurrency asset management solutions.

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LBank Features

  1. Security
  2. Innovation
  3. Trustworthy

Click here to know the Exchange Rates

Pros and Cons


  • Extremely easy to use and navigate
  • Competitive fees
  • A wide variety of cryptocurrency assets
  • Sufficient liquidity


  • Slow customer service and limited options
  • The English language is not a priority
  • Not regulated

Know the Trading Fees here

Payment Method

Deposit Options

  • Wire Transfer, cryptocurrency

Withdrawal Options

  • cryptocurrency, Wire Transfer

Trade here

Top 100 Traders of Cryptocurrencies in LBank Exchange

Bitcoin Aragon Fei Protocol Pearl
Ethereum SUN Neo mStable Governance Token: Meta (MTA)
EOS Curve DAO Token BitTorrent Marlin
Bitcoin Cash Opium Avalanche FIBOS
Dogecoin 1inch Cosmos PieDAO DOUGH v2
Akita Inu DODO Aavegotchi Synthetix
Pig Finance Orient Walt Qtum Algorand
Zcash Port of DeFi Network DFI.Money AquaGoat.Finance
Polkadot Keep3rV1 Deeper Network FNK wallet
Terra Virtua Kolect Rarible Furucombo VeThor Token
Chainlink Horizen YooShi GateToken
VeChain ARPA Chain Huobi Token Dora Factory
XRP TRON Elastos The Graph
Dash UMA Chia Network Bitcoin Vault
Ethereum Classic Raydium WeStarter FileStar
Binance Coin Tornado Cash Uniswap Project Pai Elite Swap Meme ethArt
Aave ZKSwap 88mph NEST Protocol
Kusama Groestlcoin BitcoinHD KINE
Litecoin WELL Flamingo Anchor Protocol
Filecoin PowerPool Waves Dentacoin
NAOS Finance Oasis Network Axie Infinity Shyft Network
WhiteCoin TomoChain LBK Ren
Gera Coin Smoothy QuickSwap Gstcoin

Click here to know more coins


1. How Do I Deposit Coins?

Digital Asset Deposit Introduction (Take Bitcoin as the example)

  1. Click on “My Account” and select “Bitcoin- Deposit” to enter the deposit page.
  2. Choose the token you want to deposit and click “agree”
  3. The BTC wallet address in LBank has been displayed on the page. Copy or scan the code to your own BTC wallet. Use your personal wallet to transfer the asset to the address. The BTC transfer needs at least 4 blocks to confirm. The general arrival time is 10 minutes – 60 minutes.
  4. The network fee (the block packing fee for miners) that has occurred during the transfer has been charged by your personal wallet automatically. To ensure the speed of the transfer, please select the appropriate fee according to your demand for the speed of arrival.

2. How Do I Withdraw Coins?

  1. Digital Asset Withdrawal Introduction (Take Bitcoin as the example):
  2. Click on “My Account” and select “Bitcoin- Withdraw” to enter the Withdrawal page.
  3. Select the withdrawal address you have added (or click to add the address) and the withdraw amount, then select the network fee (the block packing fee for miners, the fee is available in 4 grades currently. The higher fee means the faster transfer. You can choose one as needed), verify the content of your withdrawal verification security policy, and finally click the button “Confirm withdrawal” to submit the application successfully.
  4. Please wait for the financial review after submitting it. After the approval, it will be confirmed by the blocks and arrived automatically. For the withdrawal amount, please refer to [Help Center – Withdrawal amount & Fees].

3. How do I get my deposit address?

Step 1: Move the mouse to the account position in the upper right corner of the website to display some personal information, and click the “Deposit” button.

Step 2: Enter the deposit interface, Click the small triangle pointed by the arrow in the picture ,to choose different deposit currencies. Read the related tips and click “Agree”.

Step 3: Get the deposit address of the currency.

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