Mercari customer service Phone/Email

Mercari is a popular Japanese ecommerce app connecting buyers and sellers. Launched in 2013, the marketplace was founded as Kouzoh by Japanese entrepreneur Shintaro Yamada.

How to Contact Mercari Customer Support/Phone Number?

Customer Care phone: 1-888-325-2168
Email: [email protected]/[email protected]

Mercari registered office address

Roppongi Hills Mori, Tower 6-10-1 Roppongi, Minato-Ku, Japan

Mercari Overview

  • Today it boasts of more than 15 million active users.
  • The Android and iOS app has been globally downloaded 100 million times.
  • Mercari posted a gross merchandise value of approximately 530.7 billion JPY.
  • Each day there are more than 150,000 listings on the app.
  • Founded: 2013

How to find Mercari?

You can check here

Contact Mercari support on Social Media (click on the icons)


Download Mercari app

Mercari App on Google play

Mercari App on Apple App Store

About Mercari

Through the app, users can buy and sell apparel, electronics, jewelry and even pre-owned items. Currently, the largest C2C marketplace in Japan, the app is owned and operated by Mercari, Inc. The company also operates an integrated mobile payment service called Merpay. Not just Japan, users from more than 100 countries can shop for items on the marketplace app.

Mercari Frequently Asked Questions(FAQs)

What information do I need to share to make a request?

  • We’ll need to collect your Mercari account information that’s on file so we can locate your account. This includes your email and phone number.
  • We’ll need to verify your identity to protect your information. This lets us ensure that you’re authorized to receive the Mercari account information.
  • Want to make a data request? Click here to be taken to the data access request form provided by Trust Arc, Mercari’s privacy partner.

How do I turn on and off Mercari notifications?

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