MetLife Customer Care Contacts in Ukraine

MetLife is a leading insurance company in the region.

How to Contact MetLife Customer Support/Phone Number?

Customer Care phone: +38 (044) 494 13 43  , +38(044)4941344
Email: [email protected]

MetLife registered office address

110, BC “Carat”, street Zhylyanska,Kyiv,Ukraine 01032.

Working Hours: Monday – Thursday: 8:30 to 17:30 and from 8:30 to 16:15 on Friday, Saturday and Sunday are days off.

About MetLife

Founded: 2002

Industries: Insurance

MetLife Ukraine has confidently maintained its leadership in the Ukrainian life insurance market for the past few years. The MetLife brand has a 153-year history that began in the United States, where the head office is located. In Ukraine, the company has already celebrated its 19th anniversary. MetLife’s first positions are evidenced, first of all, by the number of Ukrainian citizens who have insured their lives – more than 904,000. The market share that MetLife holds steadily exceeds 35%, ie every fourth hryvnia that Ukrainians pay for life insurance is a purchase insurance coverage from MetLife.

Download Forms here

Insurance Products

Personal Insurance

  • Life Insurance
  • Insurance from Accidents
  • Insurance in the case of critical illness
  • Female Insurance

Click here to know more about personal insurance

Insurance for my Family

  • Child Insurance from critical illness
  • Insurance in case of loss of a breadwinner
  • Accumulation capital for children
  • Accumulation on their own pension

Click here to know more about family insurance

MetLife Overview

  • MetLife has 18 years of experience in the Ukrainian market, is a leader in the life insurance sector in terms of premiums collected, the number of life insurance contracts and insured persons, assets, and authorized capital.
  • It has 1,001 – 5,000 employees at this location.


1. Does my Health Insurance cover illnesses diagnosed before hiring it?

  • No. Pre-existing conditions are not covered by health insurance.

2. How many days does the company take to evaluate my medical expenses?

  • The company has 10 business days to evaluate medical expenses unless additional documents are required for the evaluation.

3. What if I want to withdraw all of my savings before 8 years?

  • The term to withdraw the total of the saved balance, without costs, depends on the particular conditions of your policy and the product you contracted. Once the contract has expired, you can withdraw 100% of the saved fund, free of charge.

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