MetLife Insurance Company Customer Care Contacts in Hungary

MetLife Hungary offers life, accident and health insurance, retirement, and savings products.

How to Contact MetLife Insurance Customer Support/Phone Number?

Customer Care phone: +36 1 391 1300
Email: [email protected]

MetLife Insurance registered office address

1138 Budapest, Népfürdő utca 22. – Duna Tower office building, tower “A”, 11th floor, Hungary.

Working Hours: Monday: 08:00 to 20:00, Tuesday to Thursday: 08:30 to 17:00, Friday: 08:30 to 16:00.

About MetLife Insurance

Founded: 1990

Industries: Insurance

MetLife Group

MetLife offers life insurance and annuity programs, employee benefits, and asset management services worldwide through its subsidiaries and affiliates.

Serving approximately 100 million customers and partnering with 90 of FORTUNE 100®, MetLife is present in nearly 50 countries and is a market leader in the United States, Japan, Latin America, Asia, Europe, and the Middle East.

At the Hungarian Branch of MetLife Europe, they offer solutions that provide valuable returns in the Hungarian life insurance market and are suitable for creating long-term financial security. It is important for them to provide our customers with a better quality of service than expected, which is guaranteed by well-trained colleagues.

MetLife Insurance Products


  • MetProtect
  • Junior Care
  • Group
  • Derived Products.


  • Manhattan
  • MetLife Retirement Program.

Click here to know all branches of MetLife Insurance Hungary

MetLife Insurance Overview

  • MetLife in Hungary was established in November 1990.
  • Today they provide individual and group life insurance to over 260 companies and more than 100,000 individuals.
  • They also offer accident and health products and services for private and corporate clients.


1. How can I report a claim?

  • Detailed information on reporting a claim can be found by clicking on the Administration menu under the Claim Report menu item.

2. How can I comply with the identification?

  • Identification can only be done in person with the help of your financial advisor or in their personal customer service office. Please contact your financial advisor for administrative assistance or ask for the help of their personal customer service staff!

3. Do I live abroad so that I can meet the identification?

  • In case of a stay abroad, you can satisfy the mandatory customer identification required by the Money Laundering Act by appearing in person at the Hungarian consulate. In this case, they can send the documents required for identification in advance, by e-mail or by post, at your specific request. Documents are authenticated with the help of consulate staff.

4. I forgot my PIN code, how can I find out?

  • You can compile your PIN code according to the information you received when you signed your contract. If you have not received such a letter or need assistance, please contact their telephone customer service!

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