METRO Q Card Houston, USA Customer Care Phone number, Address, Email, Opening Hours, Website, Check Balance, Recharge & Refund Details and Social Media
The METRO Q Card USA is a contactless smart card used for fare payment on the Metropolitan Transit Authority of Harris County (METRO) system in Houston, Texas
How to Contact METRO Q Card Customer Support/Phone Number?
Customer Care phone: 713-635-4000
Email: [email protected]
Website: ridemetro.org
METRO Q Card Registered Office Address
Head Quarters: Houston, TX, USA.
About METRO Q Card
Location: Greater Houston
Currency: United States Dollar
Usage: METRORail, Metro lift, Metro bus
The METRO Q Card is a contactless smart card used to ride on public transportation in Greater Houston. It is administered by the Metropolitan Transit Authority of Harris County. The card can be used on METRO Bus, METRORail, and METROLift.
METRO Q Card Features
Tap It: Tap your fare card on the fare payment validator to pay for your trip. Make sure the light registers green in the upper right when you tap, as shown in the image. The screen will show your new balance and how many rides you’ve taken.
Wave It: Go contactless by waving your fare card in close proximity to the fare payment validator. Again, make sure the light registers green in the upper right when you wave your card. The screen will show your new balance and how many rides you’ve taken.
No Pass Back: If you tap your fare card twice, a red light turns on. The screen will read NO PASS BACK. The red light indicates you’ve already paid for the trip and will not be charged a second time.
Transfers: Transfers are free and will be recorded automatically on your fare card. They’re valid for up to three hours on local service only (Local Bus, METRORail or METRORapid).
How to buy a METRO Q Card in USA?
You can buy and top-up your Metro Q Card:
- Visit ridemetro.org
- METRO RideStore locations.
- METRO Online RideStore (Open external link)
- Participating in retail locations.
- Select vending machines.
How to buy a METRO Q Card in USA online?
- Visit https://www.metroridestore.org/
- Select your card
- Select your load amount
- Click “Add to Cart” and “check out”
- Enter the billing information
- Create a Password to registration
- Enter the shipping information
- Make the Payment
- Click “Place Order”
How to Top-Up Metro Q card through vending machines USA?
- Visit the nearest machine
- Touch “Reload” on the screen
- Make a Payment
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