Metrocard in Adelaide, South Australia Customer care Phone number, How to buy, register, top up, Check the balance online?

Metrocard Card Australia Customer Care Phone number, Address, Email, Opening Hours, Website, Check Balance, Recharge & Refund Details and Social Media

Australia’s Metrocard Card Customer care Phone Number

Metrocard is a contactless smartcard ticketing system for public transport services in Adelaide city and suburbs in South Australia.

How to Contact Metrocard in Adelaide Customer Support/Phone Number?

Customer Care phone: 1300 311 108
Email: N/A
Website: https://www.adelaidemetro.com.au/tickets-and-fares/metrocard

Metrocard registered office address

Adelaide, South Australia.

About Metrocard in Australia

Manager: Adelaide Metro

Validity: Buses; Trains; Trams

Variants: Regular, Student, Senior, Concession.

How to use the Metrocard Card in Australia?

Log in

You must validate your MetroCard every time you get on a bus, train, or tram or enter or exit barrier gates at selected stations.

To validate your MetroCard, hold it in front of the validator, or the mark on barrier gates, and wait for the solid green light or high-pitched sound that tells you it has worked.

How to Buy MetroCard card?

You can buy and top-up your MetroCard:

A regular metroCARD is $5 for the physical card. When you buy a new metroCARD, you need to load a minimum of $5 travel balance to it before you can use it. You can then recharge it in blocks of $5, up to $200.

Select your MetroCard

  • MetroCard card is available for adults, student, and eligible seniors and concession cardholders.

How to Buy MetroCard card through Vending Machine?

  1. Visit nearest Vending Machine
  2. Click “Buy ticket or Metrocard”
  3. Select “Purchase Metrocard”
  4. Choose the Regular Recharge amount
  5. Insert the Amount
  6. To purchase a Metrocard using EFTPOS, at the payment screen
  7. Select either bank card with receipt or bank card without receipt

MetroCard

You can register

online

  • Once you create a metroCARD account
  • By calling their InfoLine on 1300 311 108
  • In person at the InfoCentre Adelaide Railway Centre.

You can also manage your metroCARD

  • by calling their InfoLine on 1300 311 108
  • by visiting the Adelaide Metro InfoCentre at the Adelaide Railway Station.

Fare options

Adelaide Metro fares are the same on buses, trains, and trams. What you pay depends on:

  • The time of day you’re traveling
  • Any concession cards you have
  • What ticket type you are using.

Children are younger than 5 travel free at all times. They must travel with a parent or carer.

How to check the MetroCard balance through Vending machine Australia?

You can check through the Vending Machine also.

  • Visit the nearest machine
  • Touch “Check balance” on the screen
  • Keep your card at the machine
  • You can view the balance

How to get the refund from MetroCard card Australia?

Refund eligibility

  • A South Australian Seniors Card holder
  • Authorized representative of the deceased registered MetroCard holder

Required

  • Death Certificate Copy
  • Either a Grant of Probate or a Letter of Administration
  • The deceased person’s registered MetroCARD number
  • Some basic information about the deceased, such as their name and phone number

Procedure

  1. Visit https://forms.sa.gov.au
  2. Upload the Supporting documents
  3. Enter the deceased Metrocard holder’s details
  4. Select the refund requestor details
  5. Agree to terms and conditions

MetroCard

List of Travel Cards in World Wide

View the List of Travel Cards in World Wide Address, Phone Number, Email and Website through the above link.

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