Ministry of Human Resources and Emiratisation Customer Care Phone / Email

Ministry of Human Resources and Emiratisation is an initiative by the government of the United Arab Emirates to employ its citizens in a meaningful and efficient manner in the public and private sectors.

How to Contact Ministry of Human Resources and Emiratisation Customer Support/Phone Number?

International Call Centre: +00971-68027666
Email: [email protected]
Website: https://www.mohre.gov.ae/

MOHRE registered office address

Abu Dhabi

Sultan Bin Zayed the First Street, P.O. Box: 809
Working Hours: From 7:30 AM to 2:30 PM
View Google Map Location on Ministry of Human Resources and Emiratisation in Abu Dhabi

Dubai

62 Doha Road, P.O. Box: 5025
Working Hours: From 7:30 AM to 2:30 PM

View Google Map Location on Ministry of Human Resources and Emiratisation in Dubai

Services

Services that can be inquired through the call centre

  • Receiving enquiry on services, procedures and labour law
  • Receiving remarks and suggestions
  • Registering in e-netwasal service and receiving complaints that cannot be registered
  • Answer legal enquiries and calculate End of Service through specialized legal researchers
  • Assisting with WPS (wages protection system) procedure & issues
  • Receiving enquiry about establishment details
  • Receiving complaints regarding:
    1. Salary Disputes
    2. Accommodation Disputes
    3. Issues of human trafficking
    4. Working hours during Ramadan
    5. Receiving complaints for non-compliance of midday break during summer
    6. Remarks on the service centre offices (Tas’heel).

Services provided in customer happiness centres for senior citizens, the elderly, women and pregnant women

  • Car parks designated for them and close to the gate of the Customer Happiness Centre
  •  Digital Queue System (first come, first served)
  •  Their inquiries are responded to and a faster service is provided during the COVID-19 pandemic
  •  Designated waiting areas.

Contact Ministry of Human Resources and Emiratisation support on Social Media (click on the icons)

About Ministry of Human Resources and Emiratisation

Ministry of Human Resources and Emiratisation is an initiative by the government of the United Arab Emirates to employ its citizens in a meaningful and efficient manner in the public and private sectors.

FAQs

1. How can educational institutions (universities, schools) benefit from career counseling services?

Educational institutions from schools and universities can communicate with the Career Guidance department in the Ministry of Human Resources and Emiratisation to participate in professional exhibitions and cooperate in providing group guiding workshops for students in these institutions to sensitize them to the requirements of the private labor market of skills and professions and help them discover their abilities and skills that qualify them to choose the appropriate specialties. In addition, the career counsellors in the institutions will benefit from the advisory programs allocated to them.

2. What are the registration requirements for national (independent) skill holders?

  • United Arab Emirates citizen
  • At least 21 years old
  • You have a skill or talent

3. What are the counselling workshops offered?

The Department of career Guidance offers a number of guiding workshops for various beneficiary groups, including:

  • Advantages of working in the private sector
  • Job search tools
  • Understand the requirements of the labour market
  • The role of parents in the professional path of their children

4. Who are the targeted for the services?

Citizens from:

  • School students (tenth – twelfth grade)
  • University students
  • Job seekers

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