NextCare Insurance Company in UAE customer service Phone / Email

NEXtCARE is the leading “Third Party Administrator” (TPA) for the insurance industry in the GCC & MENA regions.

How to Contact Next Care Insurance Company Customer Support/Phone Number?

Customer Care phone: +971 4 2708800
Email: [email protected]

NextCare Insurance Company registered office address

1st Floor, Eiffel Boulevard Limited Building EIFFEL – 2 Sheikh Zayed Rd – Dubai – United Arab Emirates.

About Next Care Insurance Company

Insured members: 4 Million

Founded: 1999

Nexcare offers its insured members the largest healthcare network for accessible and value-added services. Their innovative online platforms, provide you access to vital data that ensures smooth operations.

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NextCare Network List

Innovation and Technology

Nexcare is an easy-to-use online service and portals allow healthcare providers to manage a wide variety of tasks such as online verification of member eligibility, instant claim approvals, as well as online claim submissions. Their providers’ portal facilitates the processing of drug prescriptions in line with regulatory laws and compliance with electronic claim submissions and claims settlement.


Offers seamless experience for insured members, and combines all the necessary functionalities in a friendly interface.

App Inbuild with Some Features and Trackings

Submit & Track Medical Claims

  1. View and track medical claims
  2. View list of draft claims
  3. Search and filter claims history
  4. Submit a new claim in 4 easy steps
  5. Select reimbursement payment method
  6. Receive claim submission confirmation.

View Policy Benefits

  1. Select beneficiary
  2. View policy benefits
  3. Access to family members account (if under 18)
  4. Request access to family member accounts (if above 18).

Search for Healthcare Network

  1. Search for a provider by type (hospital, clinic, pharmacy, lab…)
  2. By country
  3. Access advanced filters
  4. Call, visit the website, send an email, and get direction.

Submit and Track Inquiries

  1. Access and track inquiries
  2. View details of any selected inquiry
  3. Search list of Inquiries using advanced filters
  4. View NEXtCARE team feedback.

And much more features

  1. Get all notification alerts history and inbox messages
  2. Access the Doctor on your phone instantly
  3. Read healthy tips.

Contact Next Care Insurance Company in UAE office support on Social Media (Just click)

Download the My NEXtCARE Plus app

My NEXtCARE  App on Google play

MyNEXtCARE App on Apple App Store

Next Care Insurance Company Overview

  • Nexcare strives for superior partners and customer relations while optimizing value and performance for our stakeholders.
  • Adapting to the world’s everlasting changes, NEXtCARE is digitally transformed to empower you with a range of solutions intended to work perfectly with your healthcare needs.


1. What do I do in an emergency?

  • An emergency is covered as per your policy terms and conditions (if applicable). You can always contact our local Call Center number available at the backside of your insurance card so we can provide assistance and clarify procedures.

2. Is NEXtCARE an Insurance Company?

  • NEXtCARE is a TPA (Third Party Administrator) and not an Insurance company. NEXtCARE specializes in providing complete health insurance management and third-party administration services for insurers and other payers of healthcare.

3. What is a Network Provider?

  • Network Providers are healthcare facilities (hospitals, clinics, laboratories, pharmacies, etc.) contracted by NEXtCARE, allowing you to benefit from the direct settlement of bills. You can access their services by simply presenting your insurance card or national ID (depending on the country where services are obtained).

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