Opal Smart Card Australia Customer Care Phone number, Address, Email, Opening Hours, Website, Check Balance, Recharge & Refund Details and Social Media
Opal is a contactless fare collection system for public transport services in the greater Sydney area and most other urban areas of New South Wales, Australia.
How to Contact Opal Smart Card Customer Support/Phone Number?
Opal Smart Card Registered Office Address
Head Quarters: Australia
About Opal Smart Card
Location: Sydney, Blue Mountains, Central Coast, Illawarra, Hunter Region, Southern Highlands
Currency: Australian Dollar
Usage: Train, Bus, Ferry, Light rail
Opal is a contactless smart card system used for public transportation in Sydney, Australia. The Opal card is a reusable smart card that can be loaded with funds and used to pay for fares on trains, buses, ferries, and light rail services in the greater Sydney area.
Opal Smart Card Features
- Contactless payment: The Opal card uses contactless technology, allowing users to simply tap their card on the designated card readers without the need to insert the card or make physical contact.
- Fare calculation: The Opal system calculates fares based on the distance traveled and mode of transport. It automatically applies fare caps to ensure that commuters receive the most cost-effective fares for their journeys.
- Online management: Users can manage their Opal cards online, including checking balances, viewing transaction history, and topping up funds. This can be done through the official Opal website or the Opal app.
- Opal benefits: The Opal system offers various benefits, such as discounted fares for off-peak travel, a Weekly Travel Reward that provides free travel after a certain number of paid journeys in a week, and concessions for eligible passengers such as students, seniors, and pensioners.
How to use the Opal Card in Australia?
To use, simply
- Top-up your card
- Touch on at the start of your journey
- Touch off at the end.
How to buy a Opal Card in Australia?
- Visit transportnsw.info
- Select Online Purchase & Opal top-up machines
- Select Transport Customer Service Centers
- Opal Single Trip Tickets
- Select Date & Time
- Enter the No.of Passanger
- Click Submit
How to Check Opal Card Balance in the Australia?
- Visit transportnsw.info/check-opal-card-balance
- Select the ‘Check online’ button.
- Log in to your Opal account
- Enter your card number and security code.
- Your balance should now be displayed on the overview screen.
How to Top up / Recharge Opal Card Australia?
1. Visit transportnsw.info/top-up
2. Log in to your Opal account.
3. Select the ‘Top up’ tab
4. To make a one-off payment:
- Select ‘One off top up’.
- You will need a payment card linked to your account.
5. Select your Top up amount and Top up’ button.
How to Top up / Recharge Opal Card Australia through Top-Up Machines?
You can Top up / Recharge Opal Card through the top up machine also.
- Visit the nearest machine
- Insert your Opal card
- Select your top-up amount
- Tap your payment card
How to get a Refund from the Opal Card?
- There are no refunds available on Opal single trip tickets unless your ticket is faulty.
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