PatPat customer service Phone / Email

PatPat is a daily shopping app for moms, offering deals on trending baby, infant/toddler, kids and maternity items at up to 50-90% off, occasionally.

How to Contact PatPat Customer Support/Phone Number

Customer Care phone: 1 844 972 8728
Email: [email protected]
Website: https://asia.patpat.com/

PatPat Registered office address

InterFocus, Inc, 650 Castro Street Ste. 120-458, Mountain View, CA 94041, United States.

About PatPat

 

 

CEO: Albert Wang

Founded: 2014

PatPat was founded in 2014 by close friends Albert Wang (CEO) and Ken Gao (COO) in Mountain View, CA. Albert & Ken both earned their Master’s degrees at Carnegie Mellon University, in Pittsburgh, PA. They also worked together as Principal Engineers at Oracle shortly thereafter. When Ken was expecting his first child, he discovered the children’s clothing industry was severely lacking in fashionable, functional options. Together with his friend, they created a shopping platform for moms to find great deals for themselves and their families, without spending a lot of time and money.

Mission

Providing Moms Cute, Stylish, Quality Products.

Why Patpat

Save Big

  • By working directly with product manufacturers, they offer some of the lowest prices in the industry. No dealers. No wholesalers. No high price tag.

New Deals Daily

  • With up to 20 events starting at 6 am daily, they offer deep discounts on toys, clothing, baby essentials, and other accessories for mom and baby at up to 90% off their normal price.

Quality Guarantee

  • Safety and quality are of the utmost importance to us. From the manufacturer to your doorstep, they go above and beyond what’s legally required to ensure each product meets our high-quality standards.

Download PatPat app

PatPat App on Google play

PatPat App on Apple App Store

Contact PatPat support on Social Media (Just click)

PatPat Overview

  • PatPat has a consumer rating of 4.59 stars from 5,077 reviews indicating that most customers are generally satisfied with their purchases.
  • Consumers satisfied with PatPat most frequently mention customer service, good quality, and wrong size. PatPat ranks 1st among Kids sites.

FAQs

1. How To Place An Order For A Buy 2 Get 3 Free/ Buy 1 Get 1 Free?

  • Step 1: Select/Click the Promotion (buy 2 get 3 free promotion/ buy 1 get 1 free)
  • Step 2: Select/Click the item (buy 2 get 3 free promotion/ buy 1 get 1 free) that you want to order
  • Step 3: Select/Click the size/ color and then add it to the cart
  • Step 4: Proceed to Checkout.

2. How to Place an order?

  • Step 1: Select/Click the item that you want to order
  • Step 2: Select/Click the size/ color and then add it to the cart
  • Step 3: View Cart or Continue Shopping
  • Step 4: Order Summary details
  • Step 5: Proceed to Checkout
  • Step 6: Once all necessary information is filled out click Submit Order.

3. How Do I Earn PatPat Points?

  • There are few ways how to earn Pat Points. You can use your points to redeem vouchers which has equivalent amount that you can apply upon checkout.
  1. Points through creating a PatPat Account and Checking-In Daily
  2. You will receive 200 Pat Points after placing an order.

4. What is your Return Policy?

  • 30 days to Return?
  • If you aren’t satisfied with the size or quality of the items you receive, you may initiate a Return Request within 30 days from the date of the item’s arrival. All return requests are subject to evaluation and our friendly Customer Service will be glad to guide you through it.

5. How Do I Track My Order? What’s My Order status?

To know your order status, you can go to our website: patpat.com and then click “Order Status” Or You may track your package using this link: patpat.com/Guest/OrderQuery

  • Step 1: Click the icon “Order Status”
  • Step 2: Track your order on our website through Order Number or Tracking Number
  • Step: 3 For you to view the tracking details of your package, you can click the icon “Track”

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