Qoo10 Malaysia customer care Phone/Email

Qoo10 is a leading Southeast Asian online marketplace founded by Ku Young Bae. Established in 2010, Qoo10 has operations spanning Singapore, Malaysia, Indonesia, Hong Kong, China and Taiwan.

How to Contact Qoo10 Customer Support/Phone Number?

Customer Care phone: 03-2027-4737
Email: [email protected]
Website: https://www.qoo10.my/

Qoo10 registered office address

TB-13-2, Level 13, Tower B, Plaza 33, No. 1 Jalan Kemajuan, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan, Malaysia

Qoo10 Overview

  • Qoo10 began in Malaysia in the year 2011.
  • If you are a regular shopper on Qoo10 Malaysia, register for the membership program to enjoy a range of benefits.
  • The Q-members program allows shoppers to enjoy credit points on purchases.
  • Founded: 2010

How to find Qoo10?

You can check here

Contact Qoo10 support on Social Media (click on the icons)


Download Qoo10 app

Qoo10 App on Google play

Qoo10 App on Apple App Store

About Qoo10

If shopping by brand, on Qoo10 Malaysia you will find clothing, shoes, fashion accessories, cosmetics, bags, smartphones, computers, televisions, home electronics, cameras, bedding, furniture, home decor items, stationery, pet supplies, groceries, drinks/snacks, toys, books, collectibles, to name a few. The products are also available in limited quantity. While there, also explore the Daily Deal section where you will find hot deals on a wide range of products. The Bestsellers section will show you apparel and electronics in demand. Some of the top brands you will find listed include Fossil, Gucci, Citizen, Dior, Xiaomi, Fila, JVC, Oppo, Asus, Huawei, Panasonic, Samsung, Bosch, Jabra, Philips, to name a few.

Qoo10 Frequently Asked Questions(FAQs)

What is the Qnumber ?

  • Qnumber is a unique user number to identify when user transfers money to Qoo10 bank account and when user applies event and use Qtalk to call directly.
  • Customer can check Qnumber on personal info under MyQoo10.
  • Web : MyQoo10 > My info > Personal Info > Qnumber

How long will it take for shipping?

  • Usually it takes 3-5 days for the seller to verify the purchase ( prepare shipment ) after payment completion.

Delivery duration divided into 2 category.

  • Normal mail ( Non registered mail ) – 5 weeks
  • Standard / express : 4weeks

Delivery duration for normal mail is taking longer ,due to untraceable item.
However items deliver via standard or express with the tracking , you may contact the related delivery company for update once the seller updated the tracking number or you may check your shopping list by clicking the shipping info to Track and trace the item.

Shipping is quite dependent upon each seller. Therefore if you post your inquiries to sellers, you can get detailed information for shipping period after you completed payment procedure.

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