RIU Hotels & Resorts customer service Phone / Email

RIU Hotels & Resorts is a Spanish hotel chain founded by the Riu.

How to Contact RIU Hotels & Resorts Customer Support/Phone Number?

Customer Care phone: 00 34 871 96 62 96
Email: [email protected]
Website: https://www.riu.com/en/home.jsp

RIU Hotels & Resorts office address

Majorca, Spain.

About RIU Hotels & Resorts

Parent organization: TUI Group

Founded: 1953

CEO: Luis Riu Güell (1998–), Carmen Riu Güell (1998–)

Founders: Juan Riu Masmitja, Luis Riu Bertran, Maria Bertran Espigule

The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family’s third generation. The company specializes in holiday resorts and over 70% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza.

RIU Hotels & Resorts now has 100 hotels in 20 countries. In 2020, the chain welcomed 2,3 million guests and provided jobs for a total of 24,425 employees. RIU is currently the world’s 32nd ranked chain, one of the Caribbean’s most popular, the third-largest in Spain in terms of revenue, and the fourth largest in a number of rooms.

Online check-in

Register your booking details and avoid waiting when you arrive at the hotel

Click here to check-in.

Live a Unique Experience

Riu Hotels & Resorts, They have been working on one idea, that our clients enjoy an unforgettable experience over 60 years. They built more than 100 hotels in the best destinations worldwide, our aim is to make our guests feel good and enjoy their stay with all the amenities they offer.

Come and enjoy a holiday with family or friends and live your own unique experience!

Join Riu Class and Enjoy Exclusive Benefits

With RIU Class, they like to pamper all our customers to the utmost. If you join us, you’ll be able to take advantage of special offers, accumulate redeemable points, earn extra points in several of our hotels, and enjoy exclusive benefits like Free WiFi connection for an extra device and free airport transportation at selected destinations.

Contact RIU Hotels & Resorts support on Social Media (click on the icons)

Download the RIU Hotels & Resorts app

RIU Hotels & Resorts App on Google play

RIU Hotels & Resorts App on Apple App Store

RIU Hotels & Resorts Overview

  • RIU Hotels & Resorts is a hotel chain that was born in 1953 with a small hotel in Playa de Palma, Spain. Our more than 60 years of experience pampering our customers in the world’s best destinations attest to the mission of the company: the well-being of our guests.


1. How can I reserve?

  • RIU Hotels & Resorts offers you the best tools for reserve your vacations:
  1. Directly through the official website www.riu.com
  2. Contacting us by phone. You will find the number on our homepage
  3. Using your mobile phone.

2. Are pets allowed in the hotel?

  • We know how important is your pet for you, but for security and hygiene reasons we feel sorry not allowing them in our hotels.

3. What is RIU Class?

  • RIU Hotels offers its regular guests a loyalty card called RIU Class with which you can accumulate points for every booking you make through your account. Register to enjoy its many benefits and discounts.

4. How many rooms can I book?

  • If you are using our website www.riu.com you can book a maximum of 3 rooms and you ask for being accommodated as close as possible. To book more than 3 rooms you can do several bookings or you can directly contact our Booking Center to organize the guests in the most comfortable way.

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