Royal & Sun Alliance UAE (RSA UAE) – customer service Phone / Email

Royal and Sun Alliance (RSA UAE) provides leading insurance solutions for Car, Home, Travel Insurance to suit your needs.

How to Contact Royal & Sun Alliance UAE Customer Support/Phone Number?

Customer Care phone: +971 4 302 9800
Email: N/A

Royal & Sun Alliance UAE registered office address

38th Floor, Burj Al Salam, No 2 Sheikh Zayed Road, PO Box 28648, Dubai, UAE.

Working Hours: 8:00 am to 5:00 pm (Sunday to Thursday)

About Royal & Sun Alliance UAE

Founded: 1996

CEO: Scott Egan

RSA Insurance Group plc (trading as RSA, formerly Royal and Sun Alliance) is a British multinational general insurance company. RSA was formed by the merger of Sun Alliance and Royal Insurance in 1996. It provides insurance products and services in more than 100 countries through a network of local partners. It has 9 million customers.

Click here to know the claim policies

New quotes & renewals

Phone: 800 772

Saturday to Thursday 9:00 am to 5:30 pm

1. Business Insurance

Business interruption insurance is a type of insurance that covers the loss of income that a business suffers after a disaster.

2. Home Insurance

Individual homeowners/occupants are susceptible to losses due to fire, theft, water damage, or liability claims due to their owning/occupancy of the house. They provide a comprehensive cover under our Home Insurance against these and many other unforeseen eventualities.


Phone: +971 4 3029835/ +971 4 3029903

Sunday to Thursday 9:00 am to 5:00 pm, Saturday 9:00 am to 3:00 pm

3. Travel Insurance

Travel insurance is an insurance product for covering unforeseen losses incurred while traveling, either internationally or domestically.

  • Flight cancellations
  • Medical emergencies
  • 24/7 multilingual helpline

4. Car Insurance

Vehicle insurance is insurance for cars, trucks, motorcycles, and other road vehicles. Its primary use is to provide financial protection against physical damage or bodily injury resulting from traffic collisions and against liability that could also arise from incidents in a vehicle.


Phone: 800774

Sunday to Thursday 9:00 am to 5:00 pm, Saturday 9:00 am to 3:00 pm

RSA Products

Business Products


  • Business Insurance
  • Liability
  • Property
  • Workmen’s Compensation
  • Golf
  • Strata
  • Personal Accident
  • Motor Fleet
  • Engineering
  • General Accident
  • Marine Cargo

Contact Royal & Sun Alliance UAE (RSA UAE) office support on Social Media (Just click)

Royal & Sun Alliance Branches in UAE (RSA UAE)


Suite 701, Al Mubarak Centre, Rolla Street, Opposite Lulu Hypermarket, Sharjah

Tel: +971 6 504 8800

Opening hours:

8:00 am to 5:00 pm – Sunday to Thursday

Abu Dhabi

Unit 103, West Tower, Abu Dhabi Trade Center (Abu Dhabi Mall), Abu Dhabi, United Arab Emirates

Tel: 026517900, Tel: 026351800

8:00 am to 5:00 pm – Sunday to Thursday

Royal & Sun Alliance Overview

  • Leading insurance solutions for Car, Home, Travel Insurance.


1. How will I know the renewal date of my Car Insurance?

  • Check your Car Registration card, as well as your Policy Schedule to know the renewal date of your Car Insurance. Also, nearer the time we will also send you a reminder via email & SMS.

2. Can I cancel my policy at any time?

  • Yes, as long as no claims are made during the Period of Insurance, you will get your refund, which is subject to an admin fee.

3. What do I need in order to submit a car insurance claim?

  • In the unfortunate event of a claim, you will need to submit the following documents along with your claim form:
  1. Copy of Driving License
  2. Copy of Registration Card (or Mulkia)
  3. Police report

Claim requests can also be made online, with just a few clicks, on our website. You can also process it by emailing to [email protected]; alternatively, you can call our Claims team on 800 774 and speak to one of our dedicated claims advisors.

4. How are lost or damaged items replaced?

  • Lost or damaged items will either be repaired or replaced if repairing the item is not possible.

5. How do I receive payment for my claim?

  • Once your claim has been settled, a member of our team will call you to either collect your cheque or arrange a bank transfer.

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