RTA Dubai Nol card Customer care UAE

Nol card is a smart travel card used in public transports in Dubai where you can travel around Dubai using the nol card. Types of nol cards are:

  1. Nol Silver card is a starter card which can be used in bus, taxi, tram, train, ferry, retail shops, parking etc
  2. Nol personal card / Blue card: this card’s balance can be recovered if lost/stolen and can be used like nol Silver card. It’s a comfort and luxury card.
  3. Nol Gold card: Can be used in gold class cabin in metro or tram where the fare is doubled the regular fare.
  4. Nol red card: It is one time use

*Other than nol red card, all other cards have 5 years validity period.

How to Contact RTA Dubai Nol?

Phone: +971 4 284 4444, +971 4 605 1414 (calling from overseas:24/7)
Nol customer care phone number: 800 90 90
Email: [email protected]
Website: 
Address: Roads & Transport Authority,
P. O. Box: 118899, Dubai, United Arab Emirates.
Fax +971 4 206 5555

Contact RTA Dubai nol support on Social Media (click on the icons)

 

RTA Dubai nol Frequently Asked Questions(FAQs)

How to top up nol card?

  • Visit online
  • Enter the nol card tag ID which is on the backside of your card and make the payment to top up

1. How to check your nol balance?

  • Visit online
  • Click “Check nol Balance” button
  • Enter the nol card tag ID which is on the backside of your card

2. How to get refund from nol card?

  • Visit online
  • Enter the nol card tag ID which is on the backside of your card
  • Choose the refund method and confirm
  • Refund will take 4 days to reflect on the card

3. How to use your nol card to pay at the supermarket, restaurant, clinic, pharmacy, electronics, etc?

  • Check here the list of shops accepting the nol card.
  • Tap your nol card and make the payment.

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