SingTel Customer Care Phone Number, Address, Email, Hours, Website and Social Media
SingTel started its operation on 1879, is one of the four major telcos operating in the Republic of Singapore
How to Contact SingTel Customer Support/Phone Number?
Customer Care phone: +65 6838 3388
Billing Enquiry : 1800 738 3330
Email: [email protected]
Website: https://www.singtel.com/
SingTel registered office address
31 Exeter Rd, Singapore 239732
SingTel Overview
- Singapore’s phone network was operated by the Oriental Telephone and Electric Company.
- It has 4.1 million subscribers and through subsidiaries, has a combined mobile subscriber base of 640 million customers.
- Founded: 1879
How to find stores of Singtel?
You can check here
Contact SingTel support on Social Media (click on the icons)
Download SingTel app
SingTel App on Google play
SingTel App on Apple App Store
About SingTel
The company is the largest mobile network operator in Singapore.
SingTel Silent Features:
- The company was known as Telecommunications Equipment until 1995.
- Singtel provides ISP, IPTV (Singtel TV) and mobile phone networks and fixed line telephony services.
- Singtel controls significant market share in Singapore, with 82% of the fixed-line market, 47% of the mobile market and 43% of the broadband market in Singapore.
- Pay your bills securely.
- Singtel signed a partnership with NETSTARS in 2019.
SingTel Frequently Asked Questions(FAQs)
What is Giftany?
- Its online gifting platform.
- It help you to buy and gift anything, anytime and anywhere conveniently to anyone.
What payment method do you accept?
- 3 payment methods available. For more information click here.
Can i request refund?
- Redeemed and activated gift cards are not allowed for a refund.
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7 thoughts on “SingTel Customer Service Phone/Email”
I wish to file a Complaint
Dear Sir , Today 09.01.23 at 12.30pm my wife and I was at Singtel CWP for a exchange on a remote control.I encounter a UOB Mr. Joewell promoter using “Sieow” on my wife and me after a dispute did complaint to Mr.Daniel the manager.Please look into this matter as this is a very sensitive issue for UOB promoter to intervine as this was not his call of duty,as a Singtel customer for been so many years,this is the first time a insert of harassment to us,please reply to my complaint as I want to bring this matter to a higher level.
Thanking you in advance
Your Sincerely
V.Raveendhran
Dear Singtel,
This Corporate mobile no. 98339770 belongs to Dynacast Singapore Pte Ltd. On 12th Feb I bought a 1GB auto roaming to Indonesia. On 13th Feb, I switch on my roaming and went into Batam Indonesia, upon entering Indonesia I receive few messages that my mobile was charged till $500 that makes me panic and off my roaming service. Can you please look into this issues and get back to me as soon as possible?
Regards,
Abdul Halim Bin Ali
Mobile : 98339770
Dear Sir/Madam,
I am F M Zamirul Islam from “APT BLK 12, Farrer Park Road # 04-19, Singapore-210012”, presently living in this premise and holder of the Phone with Singtel TV Number “ 69352136” since March 2023.
Having receiving no bill from Singtel till May 2023, I went to Singtel Shop (Somerset) once in May 2023 to pay the Singtel bill.
My questions are
1. Why didn’t the Customer Service officer, whom I have video called twice, update my address as“APT BLK 12, Farrer Park Road # 04-19, Singapore-210012”?
2. Do you think I have to reach you to pay the bill each month?
Please adress me with my new address as I need a bill urgently to update my IC and mail address.
Thank you.
Dear Sir/Madam,
I am F M Zamirul Islam (HP-91802519) from “APT BLK 12, Farrer Park Road # 04-19, Singapore-210012”, presently living in this premise and holder of the Phone with Singtel TV Number “ 69352136” since March 2023.
Having receiving no bill from Singtel till May 2023, I went to Singtel Shop (Somerset) once in May 2023 to pay the Singtel bill.
My questions are
1. Why didn’t the Customer Service officer, whom I have video called twice, update my address as“APT BLK 12, Farrer Park Road # 04-19, Singapore-210012”?
2. Do you think I have to reach you to pay the bill each month?
Please adress me with my new address as I need a bill urgently to update my IC and mail address.
Thank you.
I wish to file a complaint. I bought a 1 plus 1 Singtel fiber broadband that comes with an Asus Gaming router, in May 2022. Sometime in July this year, the Asus router is not working to the dedicated 1Gbps. The Signtel Tech Support came twice to fix the problem. It was identified that the Asus Router was the problem and I was charged for the 2nd visit. I call the help desk to dispute the maintenance charge and after much back and forth, it was claimed that the Asus router is a 3rd party equipment hence I was charged. My issue is, why is the Asus router a 3rd party equipment when it is included in the Singtel service contract? Surely Singtel must be responsible. I can’t even register this router with Asus for warranty as its S/No is not acceptable. I suspect the S/No is OEM type and not customer product type. There was no replacement done, so the equipment is not faulty.
The help desk offer a 50% reduction which I reluctantly accepted since the dispute has been ongoing since 23 July.
I think Singtel has to be upfront in its selling of the 1 plus 1 plan, by stating that Singtel is not responsible for the maintenance of the Gaming Router. It should also assist its customer to register the router for warranty support.
My wife and I are minority Singtel shares holders. As we have relocated, need to update our profile. Can provide mailing address or email. Thanks