Skechers customer service Phone / Email

Skechers USA, Inc. is an American lifestyle and performance footwear company.

How to Contact Skechers Customer Support/Phone Number?

Customer Care phone: 1-800-746-3411
Email: N/A

Skechers office address

Manhattan Beach, California, United States.

About Skechers

CEO: Robert Greenberg (Oct 1993–)

Founded: 1992

Founders: Robert Greenberg, Michael Greenberg

Skechers was founded in 1992 by Robert Greenberg, who had previously founded L.A. Gear in 1978. Greenberg sought to focus on the casual footwear market. Skechers’ early products were utility-style boots and skate shoes. The company has since diversified to include athletic and casual styles for men, women, and children, as well as performance shoes.

Click here to find a Store

Skechers Features

  1. Minimal drop. The shoe has a much lesser heel-toe drop than most traditional running shoes.
  2. Super light.
  3. Suitable for racing. The shoe is characterized as a lightweight trainer which can double as a racing flat if need be.
  4. Skechers axed the pods.
  5. Quick fit.

Track your Order

Contact Skechers support on Social Media (click on the icons)

Download the Skechers app

Skechers App on Google play

Skechers App on Apple App Store

Skechers Overview

  • Skechers is a multi-billion-dollar, award-winning global brand.
  • It designs and develops lifestyle and performance products known for style, innovation, quality, and comfort.


1. What payment methods do you accept? accepts PayPal and AfterPay, as well as credit/debit cards issued by:

  • Visa
  • MasterCard
  • Discover
  • American Express

2. How do I retry or change my payment in my order?

  • If your initial payment method has failed and we are unable to process your order you have the ability to retry or add a new credit card to your order.

3. How do I change or reset my password?

To change/update your password you would need to sign in to your account.

  • Click on Edit for the Profile category.
  • Click on the Change Password link which is located under the saved button.
  • Enter your current password then type in/verify your new password
  • Click SUBMIT save

4. How do I contact Skechers Customer Care?

  • Our customer care team can be reached via email or by phone.
  • To send us an email please use the “GET HELP” icon on the left side of your screen, or give us a call at 1-800-746-3411.

5. When will I get my refund?

  • processes most return within 5-10 business days of receiving the returned merchandise at our warehouse. You will receive an email confirmation once your return is processed.

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