Suning customer service Phone/Email

Suning is a leading Chinese ecommerce giant founded in 1990. The Fortune Global 500 company is owned by Suning Holdings Group. Founded by Zhang Jindong, Suning is headquartered at Nanjing, China.

How to Contact Suning  Customer Support/Phone Number?

Customer Care phone: 4008-365-365
Email:NA
Website: https://www.suning.com/

Suning registered office address

No.1, Suning Avenue, Xuzhuang Software Park, Xuanwu District, Nanjing City, Jiangsu Province

Suning Overview

  • Suning has more than 1600 stores covering over 700 cities of China (the mainland China and Hong Kong S.A.R.) and Japan and its e-commerce platform, Suning.com ranks among top three Chinese B2C companies.
  • Products that can be purchased on Suning.com include apparel, smartphones, computers, home appliances, home decor items, sporting goods, automotive supplies, fashion accessories, cosmetics, among others.
  • Founded: 1990

How to find Suning?

You can check here

About Suning

Suning is one of the largest non-government retailers in China, headquartered in Nanjing, Jiangsu Province. Products that can be purchased on Suning.com include apparel, smartphones, computers, home appliances, home decor items, sporting goods, automotive supplies, fashion accessories, cosmetics, among others.

Suning Frequently Asked Questions(FAQs)

Will there be a handling fee for online payment?

  • Suning.com’s online payment does not charge any handling fees.
  • If there is any fee collection during the payment process, please consult the relevant bank.

What are the necessary conditions for online payment?

  • Bank card: The bank card held by the netizen must be included in the geographical range supported by the bank on the payment platform, and the online payment function must be activated;
  • The balance in the bank card must be greater than the amount to be paid
  • The Internet environment is safe and reliable, and it is recommended not to use it in public places such as Internet cafes
  • The key length of the IE browser must not be less than 128 bits, otherwise the high-encryption package must be downloaded and installed to complete the upgrade
  • The WIN XP system and other individual systems lack the JAVA virtual machine, which causes the page to display abnormally.

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